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Confidential Posting
Job Summary
- Location
- Boston, MA
- Industries
- Restaurant/Food Services
- Job Type
- Full Time
- Employee
Restaurant Manager
About the Job
Looking for experienced Restaurant Assistant and General Managers for a major restaurant company.
Essential Duties and Responsibilities:
o Ensure restaurant guests are served properly and in a timely manager. Investigate and resolve customer complaints regarding food quality or service when general manager is absent. Uphold sales and service techniques to ensure a great guest experience
o Assist in the development and recruitment of restaurant employees
o Monitor employee performance and training
o Maximize profit by controlling P&L items
o Order food, equipment, and supplies while maintaining company procedures
o Implement plans to meet sales objectives
o Maintain appropriate employee records/documentation to ensure company is compliant with local/federal agencies. Follow established human resource procedures.
o Monitor the actions of employees and patrons on a continual basis to ensure the personal safety of everyone
Job Qualifications:
o Able to run a shift with integrity, honesty, and knowledge while promoting the culture and values of the company.
o Strong customer service skills
o Understanding of restaurant operations, financials, and control systems
o Ability to develop crew members within their store
o Strong organizational skills
o Basic computer skills
o Bachelors Degree or equivalent work experience preferred
Relationships/Contacts:
Interacts daily with external guests as well as working alongside management team and crew members. Frequent contact with area managers, director of operations, HR professionals, and various field support and support center personnel.
Essential Duties and Responsibilities:
o Ensure restaurant guests are served properly and in a timely manager. Investigate and resolve customer complaints regarding food quality or service when general manager is absent. Uphold sales and service techniques to ensure a great guest experience
o Assist in the development and recruitment of restaurant employees
o Monitor employee performance and training
o Maximize profit by controlling P&L items
o Order food, equipment, and supplies while maintaining company procedures
o Implement plans to meet sales objectives
o Maintain appropriate employee records/documentation to ensure company is compliant with local/federal agencies. Follow established human resource procedures.
o Monitor the actions of employees and patrons on a continual basis to ensure the personal safety of everyone
Job Qualifications:
o Able to run a shift with integrity, honesty, and knowledge while promoting the culture and values of the company.
o Strong customer service skills
o Understanding of restaurant operations, financials, and control systems
o Ability to develop crew members within their store
o Strong organizational skills
o Basic computer skills
o Bachelors Degree or equivalent work experience preferred
Relationships/Contacts:
Interacts daily with external guests as well as working alongside management team and crew members. Frequent contact with area managers, director of operations, HR professionals, and various field support and support center personnel.
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