Collette Vacations is a worldwide leader in the ever-changing travel industry. We employ over 500 people, including full-time tour managers, in 4 offices around the world, including Canada and the UK. Our company headquarters is located in a historic mill building in Pawtucket, Rhode Island, located minutes from downtown Providence.
We are seeking to hire a Retail Air Coordinator/Air Ticket Agent for our Pawtucket, RI Office. This position is responsible for assisting both the Retail Air Coordinators and Air Ticket Agents.
Secures air using our airline contracts, accurately calculates the price for all retail passengers on all of Collette’s tour series. The goal is to obtain the best possible air schedule while providing a timely turn around on all requests
Issue airline tickets for all passengers that purchased air with Collette on all of our tour programs
Performs a wide variety of detailed and time sensitive tasks in compliance with contracted regulations and deadlines to assist the Air/Ticket Agents.
Excellent customer service skills
Knowledge of air operations, quality control procedures and reporting documentation requirements.
Microsoft Office program experience
Ability to communicate effectively, both orally and in writing.
Ability to include organizing, prioritizing, and scheduling work assignments.
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Ability to create, compose and edit written materials.
Ability to plan and organize to optimize productivity
Ability to analyze and solve problems.
Knowledge of Sabre, Worldspan, Apollo, and Amadeus preferred.
Travel experience, geography, and airport code knowledge
2 years experience desired that is directly related to the duties and responsibilities specified.
Bachelor's Degree preferred
Benefits of working for Collette Vacations:
- Great travel discounts and benefits
- An outstanding opportunity for growth; both personally and professionally
- Medical & Dental
- 401(k)
- Generous paid time off and Much More....
Collette Vacations
162 Middle Street
Pawtucket, RI 02860