Staples, Inc. is headquartered outside of Boston and sells a wide range of office products, including supplies, technology, furniture, and business services. Staples is committed to make buying office products easy. Associates serve consumers and businesses of all sizes - from home-based businesses to Fortune 500 companies. Staples invented the office superstore concept and today, is the largest operator of office superstores in the world. Staples also serves its customers through its mail order catalog, e-commerce and contract businesses. More information is available at www.staples.com. Staples values the diversity of our customers, associates and suppliers.

We offer very competitive benefits including; dynamic work environment, 401K, discounted employee stock purchase plan, adoption assistance, Annual Associate Scholarship Plan, Associate InventionQuest, training and development, "Work/Life" initiatives and other voluntary benefits such as pet insurance and identity theft protection. This all translates into exciting career opportunities with a talented team dedicated to personal and professional growth.

Retail Copy & Print Center Manager - Freeport, NY

Position Summary: Establish and maintain an environment to support the Copy Promise.

General Purpose: Customer Service, Results, Operations, People Development, Sales Management

Role Qualifications:

• Teach and reinforce behaviors that result in managers and associates delivering the Copy Promise
• Develop associates to achieve results
• Coordinate and manage all Copy and Print operations

Position Responsibilities:

• Supervise, recruit, train, develop, coach and communicate with all associates and Expert as well as assess performance
• Effectively coordinate & manage Copy and Print activities
• Stay current on new Copy and Print technologies and ensure associate understanding
• Oversee all aspects of in store marketing programs
• Ensure a positive customer experience
• Achieve Copy and Print Center level earnings and sales goals
• Ensure company presentation standards are met
• Maintain adherence to all company policies and procedures
• Perform other related duties as assigned

Essential Skills and Experience:

• Decision Making: bases ideas, positions, or judgments on available facts
• Planning: identifies action steps needed to accomplish team objectives
• Managing Execution: conveys clear expectations for assignments
• Focus on Service: identifies and anticipates customer requirements, expectations and needs
• Engage and Inspire: energizes others by clarifying the broader purpose and mission of their work
• Developing Others: provides honest, helpful feedback to others on their performance
• Building Relationships: relates to people in an open, friendly, accepting manner
• Leveraging Diversity: seeks diverse ideas and points of view to achieve business success
• Results Orientation: sets high standards of performance for self and others
• Adaptability: demonstrates an appropriate level of composure and patience under trying circumstances

Preferred skills and experience:

• Bachelor’s Degree in Business Administration or related field
• Two to four years progressive retail experience, preferably in a supervisory capacity
• One to three years Copy and Print experience preferred