The Retail Manager is responsible for directing all activities of the retail shop(s) to include:  staffing, scheduling, ordering, merchandising, stocking, guest service, pricing, box office sales and any facet of of retail store management. 

Essential Functions are as follows:

Ensure that the retail shop(s) is kept clean, neat and storage areas for merchandise are organized, well-maintained and secure.

Research and understand what products will sell, find best pricing for both acquisition and selling of merchandise and have an in-depth understanding of merchandising/display of product.

Supervise associates to include hiring, training and disciplining, auditing/inspecting of work of subordinates to ensure that standards are met, promoting teamwork and inclusiveness, scheduling, conducting performance management with staff (reviews, address sub-standard performance).

Develop overall Profit/Loss Statement.

Plan/maintain payroll as compared against sales (maintaining overtime, adjusting schedule to meet demands).

Introduce guest satisfaction/feedback tools (surveys, feedback forms).

Maintain security/procedures according to rules.

Develop methods, processes, staffing to forecast/fulfill demand.

Develop, plan and execute casino promotions timely/accurately.

Implement corrective/preventative actions.

Develop policies/procedures for areas of responsibility.

Develop training for new hires, staff and incumbents to perform job tasks.

Immediately resolve guest/associate/management concerns.

Maintain profitability controls.

Prepare reports.

Immediately investigate/identify potential security risks.

Other duties as assigned my management.

Please submit Salary History with Resume.

Full-Time Benefits include:

Company Paid Health Insurance

Dependant Coverage

401k Retirement Plan

Life Insurance

Paid Vacation

Paid Holidays

Tuition Reimbursement Plan

Employee Assistance Program

Short Term Disability

Long Term Disability