Pilot Travel Centers LLC (PTC) is the nation’s largest operator of travel centers and largest seller of over-the-road diesel fuel. It owns and operates over 270 travel centers in 40 states coast to coast, offering outstanding value and service at attractive and convenient locations. PTC offers its employees financial stability and personal development opportunities in an exciting environment. As the largest interstate travel center operation in the nation, Pilot Travel Centers LLC expects to sell over 3.5 billion gallons of petroleum this year. Behind the numbers is a commitment and a concept to give customers what they want. robert byington tim sims dave howard tom fuller rick holt brian o’toole otoole
CORPORATE FACTS: PTC is owned by Pilot Corporation (50 percent) and Marathon Ashland Petroleum (50 percent). Headquarters: Knoxville, Tennessee. Employees: 14,000 Annual revenues: $6 billion (2004) Pilot paid over $13million in management bonuses last year Each Travel Center unit averages $15million in revenue
SPECIAL RECOGNITION: No. 68 in Forbes Top 500 Privately Held Companies in America Named one of the “50 Most Influential Franchisees in the World” by Nation’s Restaurant News Ranked No. 10 by Restaurant Finance Monitor, 2004 Monitor 200 Report #1 Privately Held Company in the State of Tennessee, Business Tennessee Magazine, 2004 East Tennessee Business Ethics Award, Large Company Category
PTC MARKET SHARE: The nation’s largest operator of travel centers and largest seller of over-the-road diesel fuel. PTC sells nearly 20 percent of all over-the-road diesel fuel sold in the United States A typical travel center includes one or more nationally known chain restaurants, a broad range of retail merchandise, automobile and truck fueling facilities, and a variety of other services aimed at professional drivers and interstate travelers.
RESTAURANT OPERATION: Each PTC travel center includes at least one restaurant. PTC owns 300 of these restaurants. PTC’s restaurant sales alone in 2004 surpassed $200 million. Restaurant franchises include: Wendy's Arby's Subway Dairy Queen Pizza Hut KFC Taco Bell Blimpie Krystal T.J. Cinnamons Chester's Chicken Steak-N-Shake Lease agreement with McDonald’s
TIMELINE: Pilot was founded in 1958 as a single, family-owned gas station in Gate City, Virginia. In 1976, Pilot built its first convenience store and began converting the rest of its locations to convenience stores. Pilot’s first travel center opened in 1981, and travel centers have been the main thrust of its business ever since. In 1988, Pilot began concentrating on expanding its Travel Center operations into a nationwide network. Also in 1988, the company opened its first travel center with a fast-food concept. By 2001 Pilot was operating 65 convenience stores and 140 travel centers in 37 states. On September 1, 2001, Pilot Corporation and Marathon Ashland Petroleum (MAP) entered into an agreement to form Pilot Travel Centers (PTC). MAP is the sixth largest refiner of petroleum products in the country, and its sales are approximately $20 billion. In February 2003, PTC acquired Williams Travel Centers., bringing the company to its current size.
Vision: Pilot takes seriously its commitment to its customers, employees, and community. Pilot's culture is founded upon the following principles: Honesty Bias for Action Focus on Important Issues Drive for results People Oriented Employees who possess a strong work ethic and solve problems, not point fingers Pilot has a history of corporate citizenship and feels strongly that it is important to serve the community philanthropically in time and resources.
Environment: Pilot Travel Centers, LLC is dedicated to hiring, developing, promoting and retaining an exceptional work force. At PTC, successful teamwork is rooted in our business strategy. •Integrity Comes First •Do the Right Thing all the time! •A Customer- Driven Company - Offering True Value! •Teamwork! Together Everyone Accomplishes More! •Hustle - Faster, Better, Simpler, Now! •A Hands-On Store-Driven/Customer-Driven Company! •The Most Efficient Operator in the Industry with the Lowest National Operating Costs and a Sound Balance Sheet. •We Will Win by Attracting and Retaining the Best Players and Giving Them the Best Training and Development •Continuous Drive for Growth and Improvement •A Company You Can Be Proud Of. •Be the Best!!!
People: The career opportunities at Pilot Travel Centers are truly limitless. Whether you aspire to be a Unit Manager, a Multi-unit Manager, or to hold one of our many support level positions (marketing, training, staffing, etc) we have the training and development programs to help you get there. Best of all, your advancement is based strictly on your performance not your tenure.
Here are a few of the many success stories at Pilot. Your name could be next on the list...
Al Fitzpatrick: Al began his career at Pilot as a Travel Center Manager and after holding several positions, he is now the Operations Manager for the Finance Department at our Support Center located in Knoxville, TN. With 12 years of experience and knowledge, Al believes that Pilot offers unlimited growth and potential to its employees. As stated by Al, "Experience you bring with you + the development we have to offer = no limit of where you can go."
Chuck Hall: Chuck came on board with Pilot as a Travel Center Co-manager. With the help of several mentors here at Pilot, he has reached one of his goals as becoming one of our Regional Managers in the South Central Division. Chuck feels that Pilot is a performance based company, and he sums it up by saying, "If you perform and do the right thing, the opportunities are right in front of you."
Asa Hazelwood: Asa Hazelwood, Director of Facility Revenue, has worked in the Travel Center/Truck stop industry all his adult life. Starting out washing dishes and pumping diesel and gas, you could say he's come a long way. Asa said it like this, "I couldn't beat them, so I joined them." Proud to be a member of a "Winning Team," Asa agrees that if you keep focused, work hard, and have a passion for a job well done, you WILL succeed at Pilot Travel Centers.
Don Graham: Having been with Pilot nearly two decades, Don Graham has seen it change, grow, and prosper. Today, Don is the Corporate Risk Senior Manager; however, Don has held several other positions during his tenure, for example, Region Manager and Human Resources Manager. One key point that Don would like to share about Pilot is that Pilot rewards its employees who are dedicated, honest, and hard workers. Success is achievable at Pilot Travel Centers.
Kevin Stevens: The reason Kevin has stayed at Pilot is because you are paid for your performance and results. There is no seniority, and if you're willing to work hard, you can achieve your goals both financially and personally in your career. You also have the ability to live almost anywhere. Kevin feels that the "key to success" at Pilot is if you're willing to uphold your part, Pilot will help you achieve your goals.
Rick Ellison: What I try to do every time I'm in one of my stores is to have an impact - to guide the Team toward ways they can improve their people, their customer service, and their financials. It's that drive for getting better results and the competitive nature of Pilot that makes it such an exciting place to work.
Matt Liggett: Matt Liggett's career path with Pilot began in 1999 in restaurant management. Due to Matt's ambition and high work drive and Pilot's support through training and development, Matt was able to cross over from restaurant management into retail management. Starting as a Restaurant General Manager for an Arby's in Illinois, Matt successfully later transitioned to a General Manager in Training at a Travel Center in Ohio. Matt was excited not only for the promotion, but also for the opportunity to relocate to a preferred area. Matt is now a Region Manager over six Travel Centers and four Restaurant concepts. Pilot believes in establishing a career path and then providing the needed training and development for its management employees to help them achieve their goals. Matt is proud to be on the "Winning Team" at Pilot and has found it to be extremely challenging and fulfilling.
Benefits: Pilot's Benefit Program is designed to be a comprehensive program to fit the individual needs of our Team Members. Benefits offered after appropriate waiting periods include: Medical Dental Vision FSA (Flexible Spending Accounts) Term Life Accidental Death & Dismemberment Cancer & Intensive Care Supplement Short- and Long-Term Disability 401(k) Credit Union Savings Bonds Tuition Reimbursement Adoption Assistance Program
$7 BILLION IN REVENUE. OVER 260 LOCATIONS. 47 YEARS OF RECORD-SETTING GROWTH. $15 MILLION IN ANNUAL SALES PER UNIT.
And that's not even the big news!
It's no secret. If you work in a franchise, you can only grow as big - or as fast - as the franchise owner. At Pilot Travel Centers, you'll be part of one of the largest restaurant franchise operations in the nation. We're talking billions and billions earned. So, when you're ready to move up, chances are we'll be ready for you.
You do your job well...and you're well compensated for your effort. At Pilot Travel Centers we think success should be shared with the people who make it happen. That's why we're so committed to helping every member of our team reach their most ambitious goals.
The only question is...how far do you want your talent to take you? Think about it. Then think about making the move to Pilot.
MANAGEMENT OPPORTUNITIES
If you thrive in a fast-paced, high-energy environment then we may have the opportunity you've been looking for. Whether you have one year of management experience or a lifetime of management experience, you can explore a career with Pilot that will take you to the very top. Click on the apply now button and see for yourself.
FAST FACTS Last year we paid out over $13 Million in bonuses. We are the largest retailer of diesel fuel in the nation. Over 14,000 team members are building their careers at Pilot. Each of our locations averages over 2,500 customers per day.
OUR BENEFITS ARE AMONG THE VERY BEST
TOTAL COMPENSATION PACKAGES FROM $30,000 - $70,000 Nationwide Medical Plan Dental Vision 401(k) with 60% match Relocation Assistance Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Profit Sharing
Bilingual/Diversity candidates are strongly encouraged to apply. Pilot Travel Centers, LLC is an equal opportunity employer dedicated to promoting a culturally diverse workforce.
Imagine that. You do your job well...and you're well compensated for your effort. At Pilot Travel Centers we think success should be shared with the people who make it happen. That's why we're so committed to helping every member of our team reach their most ambitious goals.