What's T-Mobile Retail Sales like?
At our retail locations, we show customers the fun they can have with our cool new phones and devices-and more important, we bring a personal, technical touch to making sure they stay close to the important people in their lives. Every fast-paced day brings real challenges, new excitement, and amazing stories. Ready to be part of a team that delivers an amazing, engaging customer experience? Join us now and together we will become America's most highly regarded service company.
Start writing your story. Be part of ours.
Retail Sales Manager
ARE YOU UP FOR AN ENTREPRENEURIAL CHALLENGE? QUALIFICATIONS • BA/BS degree or equivalent education through work experience (HS Diploma or GED required) T-Mobile is an equal opportunity employer (EOE). We strongly support diversity in the workforce
Our independent and professional Retail Store Managers are in charge of everything in their stores from inventory and cash management to staffing and coaching. Targeted training and ongoing support from our seasoned management team ensures that you’ll have the support you need to meet your sales goals and staffing requirements.
OPPORTUNITY—YOUR CHANCE TO SHINE
As Store Manager, your management experience, sales and organizational skills, and motivational tactics are in the spotlight because they have a direct impact on your team’s results. This is your chance to shine! You’ll help mold your sales team into top achievers and compete with your peers to become top sales leaders while maintaining and growing our existing customer base. You’ll also be able to use your ability to think outside the box and solve problems creatively to present our innovative products and services to a varied and growing customer base.
TALENT SUITABILITY— ARE YOU THE RIGHT FIT?
Excellent decision-making and leadership abilities as well as stellar communication skills are keys to success as Store Manager. The people who thrive in this position are knowledgeable and persuasive sales professionals who can inspire their teams to new heights. They also model grace under pressure in fast-paced environments and can resolve inter-team challenges smoothly. These folks are customer-focused team players, and they demand from their team members a level of work excellence for which they themselves set the bar.
RESPONSIBILITIES
Retail Store Managers oversee the day-to-day functions of retail locations, including:
• Meeting or exceeding sales goals
• Inventory control and management
• Sales management--coaching and developing leaders among your sales team
• Guiding the professional development of Assistant Retail Managers
• Customer service (and delight!)
• Customer retention
• Staff hiring
• Store merchandising
• Cash handling and management
• Sales and sales management experience with a customer-focused, operationally excellent retailer (along with an established record of high personal performance)
• A proven track-record in consultative sales and sales management experience in fields involving consumer technology, applications and content
• Talent for personnel training, coaching and development
• Team-player mentality
• Operational and financial performance management skills, especially site P&L management
• Basic computer know-how and familiarity with common business applications (web browsers, Outlook, Excel, Word, and PowerPoint, etc.)
The benefits of teamwork
What more can you expect? At T-Mobile, it's high energy from day one: career growth, personal recognition, and diversity are all part of the mix. You'll enjoy competitive pay, special employee phone plans, generous paid time off, tuition assistance, medical and dental coverage, a great company-matched 401(k) plan, advanced training, and more.
At T-Mobile everyone has a voice! We strongly support diversity in the workforce and T-Mobile is an equal opportunity employer (EOE). T-Mobile is a federally registered mark, and the magenta color is a trademark of Deutsche Telekom AG. ©2008 T-Mobile USA, Inc.
