What's T-Mobile Retail Sales like?
At our retail locations, we show customers the fun they can have with our cool new phones and devices-and more important, we bring a personal, technical touch to making sure they stay close to the important people in their lives. Every fast-paced day brings real challenges, new excitement, and amazing stories. Ready to be part of a team that delivers an amazing, engaging customer experience? Join us now and together we will become America's most highly regarded service company.
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Retail Sales Representative
LEADERS COACH AND DEVELOP LEADERS! Our Retail Sales Representatives are motivated, tech-savvy pros. These positions offer a great vantage point from which to hone professional sales techniques, learn all about the technology T-Mobile offers, and discover how you can earn solid income the first year on the job. OPPORTUNITY— YOUR CHANCE TO SHINE TALENT SUITABILITY— ARE YOU THE RIGHT FIT? Our best Retail Sales Representatives have a knack for matching customer needs with just the right products and services. They’re knowledgeable, tech-savvy, and persuasive pros who are service-oriented, are motivated by a little friendly competition, and get a real kick out of a job well done. Our Reps also tend to thrive in a fast-paced environment and can handle all kinds of customers with ease. They enjoy both the flexible schedule this position affords and the camaraderie of being part of a hard-working sales team. QUALIFICATIONS • Previous retail or customer service-oriented experience T-Mobile is an equal opportunity employer (EOE). We strongly support diversity in the workforce
T-Mobile’s corporate structure is a little different from that of most other companies. Around here, we think that our entire organization should best serve our number one employees—the team on the front line serving our customers in the retail stores. So, we make sure our Retail Sales Representatives have the training and support they need to lay the groundwork for a professional career with real momentum. As a member of the Retail Sales Team, you’ll be coached on the latest sales techniques and customer service skills as well as gain technical training on all of our cutting-edge products and services. Plus, your base-plus-commission pay structure is designed so that the sky’s the limit for motivated and knowledgeable sales pros.
RESPONSIBILITIES
Retail Sales Representatives are expected to:
• Shine in customer service (and delight!)
• Keep abreast of the rapidly evolving T-Mobile technology
• Reap the many rewards of meeting or exceeding monthly sales goals
• Handle multi-tasking with ease
• Provide customer follow-up and ensure customer retention
• Stellar problem-solving skills
• Availability for flexible scheduling
• Ability to listen carefully and actively
• Interpersonal and communication skills that enable customers to feel comfortable with our products, features, plans, and services
• Basic computer skills
• Aptitude for sensing and responding to the range of shopping types
• High School Diploma or GED required
The benefits of teamwork
What more can you expect? At T-Mobile, it's high energy from day one: career growth, personal recognition, and diversity are all part of the mix. You'll enjoy competitive pay, special employee phone plans, generous paid time off, tuition assistance, medical and dental coverage, a great company-matched 401(k) plan, advanced training, and more.
At T-Mobile everyone has a voice! We strongly support diversity in the workforce and T-Mobile is an equal opportunity employer (EOE). T-Mobile is a federally registered mark, and the magenta color is a trademark of Deutsche Telekom AG. ©2008 T-Mobile USA, Inc.
