Summary Description:

Supervise and coordinate daily activities of RMD staff – charge entry, A/R, and payment posting.

Key Responsibilities

1. 
   
   Provide and supervise daily workload of all RMD staff
   
   
2. 
   
   Track and ensure production per benchmarks
   
   
3. 
   
   Perform, document and trend regular quality audits of all RMD staff
   
   
4. 
   
   Respond timely to issues and questions from both corporate and Somnia Solutions staff
   
   
5. 
   
   Ensures periodic training of both new and existing RMD employees
   
   
6. 
   
   Collaborates with Medical Records Manager to ensure 100% case/charge capture
   
   
7. 
   
   Assist with system (GE Centricity) maintenance tasks

Essential Duties & Responsibilities:

1. Supervises and coordinates activities of workers engaged in billing support related to Accounts Receivable and Charge Entry functions
   
2. Liaison to Somnia Solutions for various reports, additions, corrections, etc.
   
3. Plans, prepares, and revises work schedules and duty assignments according to  department needs, problems, work-loads, and statistical forecasts
   
4. Verifies completeness and accuracy of subordinates' work, computations, and records
   
5. Consults with supervisor and other personnel to resolve problems, such as output quality, and work schedules
   
6. Trains new and current employees in work related and company policies 
   
7. Computes figures, such as balances and totals accordingly
   
8. Run end of the day and end of month reports
   
9. Run productivity and daily A/R reports 
   
10. Updates provider numbers in billing system
    
11. Review and Process refunds  
    
12. Serves as resource and liaison to resolve any reconciling issues   
    
13. Performs special projects and other necessary billing assignments per request
    
14. Attends administrative meetings when required
    
15. Other duties as assigned

REQUISIT EXPERIENCE AND SKILLS

1. 5-10 Years of billing experience, all facets
   
2. 3-5 years supervisory experience
   
3. 2-3 years experience with training staff
   
4. Experience with QA, PI, audits
   
5. Intermediate level word and excel skills
   
6. Competency in computers and practice management software
   
7. IDX/GE Centricity experience preferably
   
8. Experience with multi-state billing a plus