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Route Service and Sales Repres...


Job Summary

Johnson Controls
West Palm Beach, FL
Other/Not Classified
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code

Route Service and Sales Representative (RSSR)

About the Job

What you will do

We are currently looking to hire a Route Service & Sales Representative. This is your opportunity to make a contribution to the world around you, to add real value to our customers, and to help us deliver solutions that will have a lasting impact. We’ll expect a lot from you, but we’ll also make sure we recognize and reward your contribution. And we’ll always do everything we can to help you achieve a healthy work-life balance. Wherever you join us, you’ll find we have a range of benefits and rewards designed to help you be at your best both in work and out of it.


How you will do it

• Maintain and grow a route performing inspection, service and repair of suppression product lines that include fire extinguishers, emergency lights and pre-engineered kitchen hood systems

• Up-sell and cross-sell new product offerings and services to existing customers consistently ensuring compliance with current fire code regulations.

• Sell new accounts on the route based on the same compliance criteria.

• Accurately discern and document deficiencies found during an inspection

• Make recommendations based on manufactures specification and state/local national codes; quote, sell and repair while on-site.

• Responsible for meeting customer expectations while performing quality service

• Professionally represent the company at all times

• Maintain proper stock of equipment, parts, and supplies

• Inform all customers of deficiencies and upgrades by using Fire Protection Deficiency Report

• Survey target accounts for marketing follow up

• Perform all DOT required safety practices paperwork

• Complete all paperwork in a professional manner

• Attend all required training and/or meetings

• Perform other duties as directed.


What we look for



  • Customer Service/Sales experience

  • Capable of performing physical labor to include carrying and moving equipment and tools weighing up to 50 pounds; Ability to climb a ladder and work on a roof top

  • Ability to adhere to and follow safety guidelines and procedures at all times

  • High School Diploma or Equivalent

  • 18 Years of age or older

  • Self-starter that can work with little to no supervision

  • Must have excellent communication skills, using tact and diplomacy when dealing with customers

  • Strong organizational skills, positive attitude, and an ability to learn quickly

  • Have a valid driver’s license and a driving record that meets company requirements

  • Must be able to pass a pre-employment background investigation and drug test

  • Attending fire school and obtaining a Florida state issued permit to service extinguishers and kitchen hood systems is required.  Must pass state test within first 2 attempts.


Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.


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