FACILITIES SERVICE & MAINTENANCE MANAGER

California Commercial Maintenance & Construction Company is hiring regional Facilities Service & Maintenance Managers for its Northern California headquarters. Qualified candidates should be outstanding and experienced commercial service/maintenance managers, with verifiable management of a minimum 10 - 12 service technicians.  Previous experience should include completing 30 – 50 jobs per day for high profile national accounts with multiple locations.  High standards of safety, quality assurance, and productivity are mandatory.

JOB TITLE:  Facilities Service & Maintenance Manager

Facilities Service & Maintenance Managers with qualified management experience in the following categories will be considered:

-          Quick service restaurant service and maintenance

-          Fuel station/convenience service and maintenance

-          Retail chain store service and maintenance

General Experience Required:

·         Strong Plumbing

·         General Carpentry

·         General Trade Experience

·         Light Electrical (preferred)

·         Appliance and Food Service Equipment (a plus)

·         Strong HVAC/refrigeration

RESPONSIBILITIES INCLUDE:

OPERATIONS

·         Management of all maintenance and preventive maintenance jobs assigned

·         Responds to 24/7 emergency coverage as needed

·         Assists with call center operations as needed (scheduled)

·         Oversees dispatch operations and completion of all service requests

       Administration of company database

       Administration of work status in customer systems

       Complies with customers’ priority matrix requirements

       Ensures that all work requests are completed on schedule

·         Manages Service Technicians, Subcontractors, and Vendors

       Scheduling

       Monitors time spent on jobs

       Reviews materials purchased

       Verifies quality of work performed

·         Obtains daily and weekly paperwork

       Time sheets/Mileage reports

       Receipts/Purchase orders

       Customer sign-off forms

INVOICE PREPARATION

·         Prepares invoices for completed self-performed, subcontractor, and vendor work

·         Accounts for all costs before assembling invoices

·         Provides invoices to client with approved profit mark-up

·         Updates company databases with internal costs and invoice amounts

INVENTORY AND VEHICLE MANAGEMENT

·         Purchases parts/supplies for inventory

·         Manages inventory physically (in warehouse)

·         Manages inventory administratively

       Processing (forms, receipts)

       Accounting (purchase orders, receiving, invoicing, pricing)

·         Conducts bi-monthly inventory count (vehicles and warehouse)

·         Maintains proper tracking of loaner equipment

·         Manages vehicle operation, maintenance, and repair

A SUCCESSFUL SERVICE & MAINTENANCE MANAGER…

·         Has passion, energy, persistence, positive attitude, and enthusiasm

·         Creates team spirit

·         Loves “the business” and being in customer stores

·         Has ability to interact with a diverse client roster

Customer Service

Delivers a positive experience to our clients

Focuses on improving the client experience and satisfaction

Bases decisions considering impact to the client and their customers

Business Sense

Carefully considers cost/benefits

Has technical expertise and in-depth job knowledge

Understands how position and work contributes to company success

Applicant must have a positive attitude towards change.  Can identify the need, remove the barriers and has the know how to make things happen.  Values diversity of ideas, opinions, and people.  Has good common sense and applied logic.

Applicants should be able to lift up to 50 pounds.  Personnel are expected to perform repetitive physical tasks that require lifting, pushing, and pulling of material/product and standing throughout each shift.

Candidates with computer experience and familiarity with Microsoft Office software and Outlook - a must.

Candidates must have valid California Driver License and clean driving record.  All final candidates will be subject to a Motor Vehicle Report and Criminal Background Check prior to hiring.