SAP BUSINESS SYSTEMS ANALYST - CRM 
Location: Austin, TX
Employment Type: Full-Time


Silicon Labs is looking for a high caliber individual with a proven track record in process design, implementation, and ongoing support of the SAP CRM system. Functional areas include lead management, opportunity management, quotes, ship and debit contracts, sample order processing, and high-tech channel management. Channel management functions include sell-ins, sell-throughs (POS and resale claim processing), price protection, and distributor inventory reconciliation.

RESPONSIBILITIES:

• Work with key business users to design and implement system and process improvements in the functional areas listed above

• Provide day to day support for users of the SAP CRM and SAP Enterprise Portal systems

• Support middleware between SAP CRM and SAP ERP systems

• Develop and test B2B for POS and design registration processing with distributors

• Work with other Business Analysts and Developers to ensure that the CRM application successfully interfaces with SAP ERP, BW, and Portal systems

• Provide backup support for other SAP Business Analysts, supporting other SAP systems

EDUCATIONAL REQUIREMENTS:

• 4-year degree required

• BS in Information Systems, Business, or a related field preferred

MINIMUM QUALIFICATIONS:

• Experience implementing and supporting SAP CRM

• Experience implementing and supporting the SAP Enterprise Portal

• Experience managing commercial software implementation projects involving both functional business users and IS/IT analysts

• Excellent interpersonal, oral/written communication and organizational skills

PREFERRED QUALIFICATIONS:

• 5+ years of experience implementing and supporting SAP CRM

• Significant expertise in implementing and supporting SAP CRM Channel Management

• CRM experience in the fab-less semiconductor industry