CSC Careers
CSC: The Power to Make a Difference.
Nearly 50 years ago, Computer Sciences Corporation became the first software company to be listed on the NewYork Stock Exchange. Today, we continue to set records for performance and service in an extraordinarily wide spectrum of industries.

Discover the power to make a difference - in an open, merit-based culture that transforms your talent into growth, rewarding your expertise with dynamic opportunities for career advancement.
A Great way to Grow!
At CSC, we believe in rewarding talent. Find out what you want to do, pursue it, and there are really no limits to how far your career can go at CSC.

We offer a complete compensation package with a choice of benefit options that work for you whether you're just starting out, at mid-career or approaching retirement. Our welcoming, supportive work culture combines the career choices and opportunities of a global Fortune 200 company with the friendly, small-company feel that comes from putting people first. Find the mentorship and professional training you need for growth. Find a great way to grow, with CSC!



An Equal Opportunity Employer, M/F/D/V.
CSC Careers
SCA General Clerk 1 -Bilingual Customer Service Representative
FORT WORTH, TX

Job Title:SCA General Clerk 1 -Bilingual Customer Service Representative
Job Number:0900C5A

Job Category:SCA Discipline
Primary Location:USA-TX: TEXAS-FORT WORTH
Schedule:Full-time
Job Type:Regular
Employee Status:Regular
Travel:No Job Posting:2009-Nov-01
Description

Essential Job Functions
  • Answers incoming phone calls on behalf of client; provides accurate and appropriate information to callers.
  • Places outbound customer service or customer satisfaction calls, as required by client.
  • Completes call guides; gathers and verifies required information.
  • Attends telephone skills and program information training sessions; adheres to established levels of service.
  • Adheres to established customer service and documentation standards within required time frames.
  • Adheres to contact center scheduling, ensures telephone coverage during contact center hours of operation.
  • Performs clerical or administrative duties as assigned.


Qualification
Candidates must be bilingual in English and Spanish
Basic Qualifications
  • High school diploma
  • Zero or more years of customer service or other telephone experience
  • Experience working with fax machines, computer software, and telephone technology

Other Qualifications
  • Basic communication skills
  • Must be bilingual in English and Spanish
  • 3 or more years of customer service or other telephone experience strongly preferred
  • Ability to follow oral and written directions
  • Ability to meet professional standards towards project and co-workers
Remote Work Location Authorized:No
Relocation Assistance:Not Available
Clearance Level:None


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