Assist the SPD Manager in overseeing the overall activities of the Sterile Processing Department including production, people management and customer expectations.  Oversee production of surgical instrumentation, their packaging, sterilization and distribution.  Serve as the secondary contact between the SRI managed SPD and the contracting Hospital/Customer to ensure that their requirements and expectations are being met.  Assist with the operational and training support for the department.  Support the goals and objectives of the department and the implementation of operational plans using a systematic approach of continuous process improvement through Lean Six Sigma. 

ESSENTIAL FUNCTIONS:

·         Perform job tasks in accordance with documented SRI Standard Operating Procedures.

·         Ensure compliance with all government or SRI mandated programs including, but not limited to, directives identified in the Quality Systems Manual (QSM), Standard Operating Procedures (SOP), employee training manual, HR Policy and Procedure manual, FDA, JACHO, OSHA and other applicable agencies.

·         Assist with the direction and coordination of production and other related activities of the department to obtain optimum efficiency and economy of operations while maintaining a quality focus.

·         The secondary contact (back up to SPD Manager) between the SRI managed SPD and the OR for daily activities and strategic initiatives.  Takes requests from the OR and Materials and provide solutions as required. 

·         Develop and maintain a good working rapport with the OR Personnel.  Be able to actively interact with OR staff and be able to understand and articulate problems and issues.  Must have a good working knowledge of instruments, the operation/workings of the OR and be able to readily understand their issues and requests.  Be able to speak the language of the OR.

·         Assist with the coordination and integration of production requirements to meet the OR schedules (both scheduled and non-scheduled).  Prepare and evaluate future scheduling projections, anticipating future workload requirements to forecast appropriate staffing levels. 

·         Manage the interface with the SRI Facility (when appropriate) for the coordination of shipments and supplies.

·         Support efforts related to customer satisfaction, as needed resolving supply / distribution, service and quality issues in

accordance within Standard Operating Procedures.

·         Monitor inventory levels to identify and take corrective action on matters relating to potential inventory shortages created as a result of additional case volume, scrap, or any customer related issue that may exist.

·         Make recommendations concerning department processes that will result in process improvements or operational enhancements while maintaining established quality standards.  Make recommendations or decisions that would improve employee relations within the department.

·         Provide direct supervision of one or more of the following areas: assembly/production, decontamination, distribution and sterilization.  Assist with the hiring and discipline of the workforce for these areas in accordance with approved SRI/Hospital guidelines. Conduct employee performance reviews and recommend wage adjustments.

·         Assist with the development of workforce personnel creating an environment that both allows and encourages employee participation and growth.

·         Present a positive, motivated, pleasant, can-do attitude at all times.  Pro-actively interact with the OR staff/managers to ensure SRI has a firm read on the pulse of the OR.   

·         Work closely with SPD Manager to become a future SPD Manager at the current location or another location in the SRI Network. 

·         Other duties as required and/or assigned.

SUPERVISORY RESPONSIBILITIES:

Responsible for direct supervision, development and evaluation of on-site employees.

WORKING CONDITIONS:

Normal work conditions will vary and will include exposure to office, sterile processing department, and operating room environments. May come into contact with blood and body fluids. Must be willing and able to wear and use personal protective equipment (PPE) appropriate to the work environment. PPE may include gloves, liquid proof gowns, and face protection. This list is not all inclusive. Requires vaccinations in accordance with hospital guidelines. Requirements will vary by client location.

EXPERIENCE:

Minimum of 2 years of progressively increasing management experience working in a Sterile Processing Department or an Operating Room environment required.  Supervisory experience required. Six Sigma/Lean experience desired.

EDUCATION:

Bachelor’s degree in a Healthcare or Science-related field, Industrial Management or equivalent preferred.  High School diploma or GED required.

KNOWLEDGE, SKILLS, ABILITIES:

·         Excellent written and verbal communication skills, ability to communicate effectively in both oral and written forms.

·         Strong computer skills required specifically working knowledge of MS Word and MS Excel.  Experience with an instrument

        tracking system is a plus. 

·         Understanding of production processes and control is a plus.

·         Self-starter, ability to work independently when required. Ability to set priorities, be flexible, multi-task and meet deadlines. 

·         Good time management skills.

·         Ability to understand and interpret SOPs to assure adherence to documented procedures.  Ability to interpret and implement FDA and JACHO regulations.

·         Experience in problem solving/root cause analysis, Six Sigma experience preferred.

·         Exhibit good leadership skills with a strong work ethic.  Detailed oriented with proven organizational skills.  Team Player.

·         Strong interpersonal skills capable of communicating and coordinating with multiple departments, ability to work effectively with all levels of the organization.

TRAVEL REQUIRED:

Negligible

SRI SURGICAL IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER - M/F/V/D.