At Erickson Retirement Communities, we're all about enriching the lives of our residents, by giving our employees everything they need to succeed. Here, you can make the most of your talents and be your innovative best. So join the nation's leader in full-service retirement communities and share your talents with people truly interested in your success.

There are no limits to what you can accomplish here. Especially if you have a background or interest in the following area:

Org Marketing Statement

Erickson Retirement Communities develops and manages continuing care retirement communities that provide unparalleled opportunities and unmatched value for middle-income people over age 62. The Erickson network currently comprises 20 campuses in twelve states, along with the Retirement Living TV network and the NorthBay Adventure Camp. The company is rapidly growing to achieve our goal of serving even more seniors nationwide. As we grow, we seek talented, compassionate individuals to share their gifts to create communities that celebrate life.

Responsibilities

1. Design and support VoIP infrastructure and its associated software, including IP-PBXs, call management systems, and voice mail.
2. Select, deploy, and utilize appropriate tools for reporting and routing of IP telephony traffic on the network.
3. Collaborate with help desk to resolve trouble tickets and mitigate end-user issues with VoIP hardware and/or applications.
4. Manage remote site communication for WAN configuration utilizing T1 or faster links.
2. Maintain security for all network locations.
3. Monitor network performance and troubleshoot problem areas as needed.
4. Collaborate with executive management and department leaders to assess near- and long-term network capacity needs.
5. Develop, implement and maintain policies, procedures, and associated training plans for network administration, usage, and disaster recovery.
6. Create and maintain documentation as it relates to network configuration, network mapping, processes, and service records.
7. Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
8. Responsible for troubleshooting and documentation of network upgrades and problems/solutions.
9. Responsible for examining network technologies and keeping informed of upgrades and changes.
10. Perform other duties as assigned.

Qualifications

EDUCATION and/or EXPERIENCE:
1. University degree in computer science or electrical engineering and/or 5 years equivalent work experience desired.
2. Industry certifications such as CCNA and/or CCNP desired.
3. Proven experience and success with Cisco Voice, LAN, WAN, and WLAN support, design, and implementation.
4. Strong hands-on knowledge of SIP, H.323, TCP/IP and strong understanding of VoIP QoS issues and mitigation strategies.
5. Proven experience with network capacity planning, network security principles, and general network management best practices.


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EEO Statement

In conformity with applicable laws, Erickson Retirement Communities, Inc. and its affiliates are Equal Opportunity Employers and do not discriminate on the basis of race, color, creed, religion, sex, age, marital status, national origin, or physical or mental disability, sexual orientation, or any other characteristic protected by law or unrelated to job requirements.

Closing Statement

"AN EMPLOYER MAY NOT REQUIRE OR DEMAND AN APPLICANT FOR EMPLOYMENT OR PROSPECTIVE EMPLOYMENT TO SUBMIT TO OR TAKE A POLYGRAPH, LIE DETECTOR, OR SIMILAR TEST OR EXAMINATION AS A CONDITION OF EMPLOYMENT OR CONTINUED EMPLOYMENT. ANY EMPLOYER WHO VIOLATES THIS PROVISION IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE."

Embracing Diversity in All We Do. Equal Opportunity Employer.