The Sales Manager is responsible for the greatest asset of the company - our people - and through in-touch leadership for ensuring that each team member is engaged and growing in their role. 

The in-touch Sales Manager is responsible for clear communication while making the connection to the big picture and encouraging dialog. 

In-Touch Leadership

*         Be present and engaged in operations of the team during the business day; address team member issues as they occur; listen fully to understand and recognize when stakes are high; seek solutions that offer a win for team member and manager

*         Establish a positive work environment through connection to people; practice active listening, recognize improvement and celebrate success

*         Ensure that all team members understand expected results, where their teams are in relation to goals weekly, monthly and over the course of a pilot

In-Touch Communications

*         Continuously provide team members both positive and negative feedback so they know where they stand; create success by celebrating even small gains

*         Plan and lead effective sales meetings with team to discuss progress, share ideas and create learning environment

*         Create a climate where truth is heard; over-communicate fulfilling basic human need to 'know'

Develop Sales Consultants

*         Conduct consultative coaching; recognize that learning is a progressive effort; ask effective questions to understand and engage consultants in their own development

*         Create and maintain coaching plan document that accurately reflects specific areas of opportunity and best practices; building development from previous sessions

*         Use tools to identify behaviors that limit sales; include specific examples and model or role play a better approach

*         Monitor calls, listening for consultant to apply coaching;  deliver immediate feedback to support behavior changes

Manage Activities

*         Update internal applications daily to ensure accurate reporting of business financials, results to clients and payroll for consultant

*         Manage absenteeism and PTO usage to assure that team meets organizational utilization needs

*         Utilize KPIs as a diagnostic tool to identify priorities for focusing attention

*         Fairly and consistently apply consequences through employee counseling

Requirements

*         Minimum of 3-years verifiable sales/customer service experience and/or 3-years managing coaching, and motivating sales teams

*         Solutions-based sales, conceptual selling skills and positive customer satisfaction results in outbound environment

*         Demonstrated ability to coach and develop others

*         High level of professionalism

*         PC literacy including Word, Excel, Outlook, internet and search engines

*         Clear and succinct communication skills (verbal and written)

*         Bachelor's degree preferred

If this describes you and what you are looking for, we want to hear from you.

Apply online at www.prccareers.com to complete an application and assessments. Once you have submitted your application, you will receive an email with a link to complete the online assessments.

Feel free to call our job line at 407-682-4473 for more information.

The candidate selected for this position must successfully pass a criminal background check and a drug screen.

Employment is based on individual merit and qualifications. Employment opportunities are provided without regard to race, color, sex, age, marital status, religion, national origin, disability or veteran status.