Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of home furnishings in North America. Our brands are among the best known and most respected in the industry. We successfully market them through all three major channels - retail stores, catalogs, and the Internet.

Among all of our brands, we cover every room in the home: from the kitchen to the living room, bedroom, bathroom and even the home office.

Our company is always looking for intelligent, imaginative and self-motivated people at all levels. We provide an exciting and creative work environment, a comprehensive benefits package, and a variety of career opportunities for professional and personal growth.



Sales Positions, West Elm

Join Us for the Holidays!

Provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.

 

ESSENTIAL DUTIES & RESPONSIBILITIES:       

·         Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards.

·         Achieve established sales and contest goals.

·         Maintain knowledge of current sales and promotions.

·         Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.

·         Utilize effective selling techniques to build multiple sales and increase productivity.

·         Demonstrate comprehensive product knowledge, including features and benefits.

·         Efficiently and accurately perform register transactions i.e., sales, returns, and exchanges.

·         Assist in implementation and maintenance of visual merchandise presentation, signage and lighting.

·         Uphold store maintenance and cleanliness standards.

·         Straighten, clean and help maintain stockroom as needed.

·         Process, ticket, and restock merchandise as needed.

·         Perform other duties as assigned by management.

·         Comply with all Company policies and procedures.

 

 

SKILLS/KNOWLEDGE:

·         1-2 years retail sales experience, (specialty retail preferred, but not required.)

·         1-2 years customer service experience.

·         Proven ability to prioritize and handle multiple tasks simultaneously.

 

 

PHYSICAL REQUIREMENTS:

·         Ability to be mobile on the sales floor for extended periods of time.

·         Availability to work a minimum of three shifts per week, minimum of three Saturdays per month and two Sundays per month, annual inventories and entire holiday season (November and December).

·         Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.

·         Ability to operate POS system.

 

 



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