Job Purpose:

Serves customers by selling heating and cooling systems, and plumbing products; meeting customer needs.

Duties:

* Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.

* Adjusts content of sales presentations by studying the type of sales outlet or trade factor.

* Submits orders by referring to price lists and product literature.

* Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.

* Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.

* Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

* Provides historical records by maintaining records on area and customer sales.

* Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

Customer Service, Meeting Sales Goals, Closing Skills, Territory Management, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales