A prominent company in the waste disposal industry is seeking a professional, career-minded call center representatives for temporary-to-hire opportunities. Are you looking for a stable schedule, superior training, excellent benefits, and the opportunity for real advancement in your customer service career? This position could be for you!
The main duties of the Customer Care Representative are to assist business and residential clients with:
•       Inquiries about the range of services offered
•       Research and answer questions about billing
•       Assist clients in choosing the best service plan for their needs
•       Set up new accounts
•       Quote rates when appropriate using the account plan schedule
•       Make necessary adjustments to existing accounts
•       Send business correspondence as necessary
•       Document all activity in the system
•       Document client’s location using Mapsco coordinates
•       Receive payments and make payment arrangements over the phone
•       Provide exceptional, timely service to all callers

Skills:
•Must have at least a High School Diploma or GED
•Must have a stable work history – preferably no more than two jobs in the last 5 years
•Must have previous call center customer experience
•Must have strong computer proficiency – MS Office
•Must be able to read maps
•Must have professional phone skills
•Must have exceptional written communication skills (proper grammar is imperative – a writing sample will be required)

Our client offers an outstanding list of benefits including a stable schedule during regular business hours (Mon. – Fri., 8:30 am to 5:30 pm) healthcare (medical, dental, etc.), paid vacations, paid sick leave, retirement savings, and more.