Accero, Inc. is a leading developer of payroll processing and human resource management software and services. The company provides solutions that seamlessly integrate and streamline human resources and payroll processes with a customizable suite of products designed to empower users to efficiently and securely manage mission-critical HR and payroll functions.

The SFDC Business Analyst role will be responsible for the customization and development of applications within the Salesforce.com environment as well as integration with exiting SaaS and legacy systems. In addition to the day-to-day Salesforce.com responsibilities the role will also require the analyst to become familiar with other SaaS and legacy system - assisting with upgrades, new implementations, and integrations across various systems.

Summary Responsibilities:
In this role, you will work with management and staff to determine business needs and develop required reports and dashboards within the CRM tool. The Business Analyst will provide technical strategy and direction to ensure the Salesforce.com application aligns with, and meets Accero business requirements. You will provide best practices and recommendations for integration and application development, deployment, and iterative refinement.

Duties:
o Manage the Salesforce.com CRM application. Responsible for maintaining the functional areas of data management, forecasting, deal registration, contacts, leads, campaigns, opportunities, quotes, dashboards and reports
o Maintain user roles, security, profiles, workflow rules, etc.
o Train new end users on the salesforce.com application
o Maintain system metrics to track trends in usage and data integrity
o Identify SF.com usage problems and craft technical / communication plans to remedy
o Participate in cross-functional teams that address strategic business issues involving CRM and sales operations

Education/Experience:

1. Bachelor’s Degree, with a minimum of 1-2 years recent analyst experience with Salesforece.Com
2. A working knowledge of Salesforce.com including formal Salesforce.com training or certification
3. Fluency in Microsoft Office applications and SQL
4. Experience with QuickArrow, Intacct and Clicktools considered a plus

If you are ready to join a fast growing and dynamic organization who enjoys working smarter and creatively - here we are. We offer a supportive work environment that includes full benefits within 30 days of hire. Apply today for immediate consideration @  http://accero.iapplicants.com/ViewJob-34288.html .

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