Job Summary
- Company
- DIRECTV
- Location
- Hilo, HI 96720
- Industries
- All
- Job Type
- Full Time
- Employee
- Career Level
- Entry Level
- Job Reference Code
- 0900506
Satellite Installation Technician (Kihei/Maui, HI)
About the Job
Provider of satellite entertainment programming to U.S households
Thanks to the abilities and innovative thinking of our employees, DIRECTV has provided a superior alternative to cable since 1994. We are the nation's leading satellite television service provider, offering digital satellite television entertainment delivered to homes, airports, hotels, restaurants, hospitals, office buildings, airplanes, automobiles and portable electronics. Over 17 million subscribers in the United States enjoy industry-leading customer satisfaction (which has surpassed cable for seven years running) and access to over 250 channels of 100% digital picture and sound. We offer the most comprehensive collection of sports programming available anywhere, including NFL SUNDAY TICKET™ and MLB EXTRA INNINGS®, a wide-range of international programming, and original programming including the Championship Gaming Series. Our customers have enjoyed DIRECTV's unprecedented expansion of HD services - and soon we will have the capacity to offer over 150 national HD channels. Our innovations have led to Emmy® Awards and hundreds of filings for US patents as we introduce new must-have technologies into the TV viewing experience. DIRECTV provides a rich benefits program. Come join our winning team!
DIRECTV Home Services is currently recruiting for Installation Technicians in the Kihei/Maui area
The Installation Technician will establishe satellite TV service by installing satellite TV systems and equipment; verifying system performance, training the consumer and maintaining accurate records and documentation. Primary duties and responsibilities include:
Thanks to the abilities and innovative thinking of our employees, DIRECTV has provided a superior alternative to cable since 1994. We are the nation's leading satellite television service provider, offering digital satellite television entertainment delivered to homes, airports, hotels, restaurants, hospitals, office buildings, airplanes, automobiles and portable electronics. Over 17 million subscribers in the United States enjoy industry-leading customer satisfaction (which has surpassed cable for seven years running) and access to over 250 channels of 100% digital picture and sound. We offer the most comprehensive collection of sports programming available anywhere, including NFL SUNDAY TICKET™ and MLB EXTRA INNINGS®, a wide-range of international programming, and original programming including the Championship Gaming Series. Our customers have enjoyed DIRECTV's unprecedented expansion of HD services - and soon we will have the capacity to offer over 150 national HD channels. Our innovations have led to Emmy® Awards and hundreds of filings for US patents as we introduce new must-have technologies into the TV viewing experience. DIRECTV provides a rich benefits program. Come join our winning team!
DIRECTV Home Services is currently recruiting for Installation Technicians in the Kihei/Maui area
The Installation Technician will establishe satellite TV service by installing satellite TV systems and equipment; verifying system performance, training the consumer and maintaining accurate records and documentation. Primary duties and responsibilities include:
- Prepares for satellite TV installations by reviewing installation orders; gathering equipment, supplies, and tools; coordinating schedules with customers.
- Plans satellite TV installations by evaluating location; locating access; laying-out equipment and wiring plan.
- Establishes satellite TV system by installing equipment; running and pulling TV cable; programming and calibrating equipment; adhering to codes, regulations, and standards.
- Verifies satellite TV system functioning by testing equipment and connections; identifying and correcting problems.
- Maintains records by documenting installation, service, and repairs.
- Maintains and improves service by listening to customer's description of problems; diagnosing, troubleshooting, and repairing problems; replacing and upgrading components; referring to schematics, manuals, and manufacturers' instructions.
- Maintains customer rapport by resolving concerns; answering questions.
- Maintains safe work environment by following safe practices.
- Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
- Updates job knowledge by participating in educational opportunities; reading technical publications.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Follows all company policy and procedures.
- Adheres to safety policy.
- Other duties as assigned.
- High school diploma or G.E.D.
- Must be able to lift 65 lbs and climb utility poles.
- One year experience in electronics, CATV, telecommunications or related field.
- Good verbal and writing skills
- 2 years of customer service experience
- Valid driver's license.
- Negative pre-employment drug test
- Criminal and MVR backgrounds meet company hiring criteria
DIRECTV offers a total rewards package of competitive benefits and compensation programs to attract, reward and retain top talent. All employees enjoy complimentary DIRECTV® service and an impressive, flexible benefits package. Below are just some of the many benefits of working at DIRECTV.
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