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Security Incident Analyst
Status:Full Time, Employee Job Ref Code:090057800 Job Location:Syracuse, NY 13244
Building on its longstanding commitment to New York State, JPMorgan Chase & Co. has established an innovative, industry leading partnership with Syracuse University. As part of this collaboration, employees of JPMorgan Chase & Co. are joining with Syracuse University faculty to create a unique curriculum focusing on Global Enterprise Technology and perform applied research in areas of mutual interest to the university and the firm. Another key aspect of this partnership is the establishment of a JPMorgan Chase & Co. Technology Center on the campus of Syracuse University. The Tech Center will house team members providing the following technology functions: - Formation of an Information Security & Risk Management Center of Excellence for use across the firm
- Application Development & Support of our world-class financial systems
- Collaborate with Syracuse University students and faculty on innovative research projects
Position Summary The Global Security Management Center Tier 1 Analyst will be responsible for eyes on glass, monitoring and resolution of security incidents within established customer Service Level Agreements. Tier 1 Analysts will also assist the GSM Tier 2 Team and Management in the creation of process, procedures, technical documentation, and completion of project tasks as required. The Global Security Management Center is a 24x7, follow-the-sun operation and as such, this person will be required to cover shift rotational days, weekends and holidays. Position Responsibilities - Performing 'eyes on glass' real-time monitoring and analysis of security events from multiple sources including events from the SIM tool, network and host based intrusion detection, firewall logs, system logs (Unix & Windows), mainframes, midrange, applications and databases
- Collaboration with Risk and Security Management Teams, Global Technology Infrastructure, and Line of Business technical teams for issue resolution and mitigation
- Documentation of actions taken for audit, regulatory and legal purposes within approved event tracking system
- Communicate and escalate issues and incidents as required by process or management
- Daily review of Content Management tools (Vontu) and other low-level security and audit manual reporting
- Processing adhoc security reporting requests via corporate request system.
- Security Event Management infrastructure health checks
- Scheduling Network Vulnerability Assessment scans and data feed to corporate vulnerability database.
- Validation and escalation of network security monitoring data. Recognizes unusual packets and signs of common malicious activity
- Additional responsibilities will include performing documentation review and improvement, attending meetings as needed, serve front line response for troubleshooting low-level engineering issues as needed.
JPM-SU Tech Center
Experience Required - 1-3 years of Information Technology experience with understanding of network, PC and server technologies
- Experience assisting the development and maintenance of tools, procedures, and documentation
- Experience in a fast paced, high stress, support environment
Skills Required - Familiarity with the administration or support of Windows, Unix, midrange and mainframe systems
- Basic understanding of Information Security including threats, attacks, and vulnerability management.
- An understanding of TCP/IP and networking concepts
- Demonstrated analytical, problem solving, and prioritization skills
- Ability to think strategically, work with a sense of urgency and attention to detail
- Ability to follow detailed process and procedure documentation
- Demonstrated ability to be reliable and flexible
- Excellent written and verbal communication and organizational skills
- Outstanding work ethic
Skills Desired - Network, Security, or Platform certification(s) (S+, N+, MCSP, CNA)
- Understanding of Intrusion Detection Systems, Vulnerability Management systems
- Familiarity with firewall applications such as CheckPoint and Cisco PIX
- Ability and experience with reviewing raw log files.
- Understanding of network design principles with and knowledge of the OSI model
- An understanding or Risk Management theories and methodologies
Level of Education Required - Bachelors Degree preferably in Information Management, Business Management, or Engineering.
- Equivalent work experience will be considered
JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V. JPM-SU Tech Center

JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V.
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