SUMMARY

Responsible for protection of bank assets by developing, implementing and overseeing policies and procedures related to physical security and security of employees. Develops, implements and monitors fraud prevention procedures and training and investigates external and internal fraud and other crimes committed against the credit union.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

· Manages security systems including access control, intrusion and fire alarms, video surveillance and dye pack systems.

· Assist Retail and Senior Management with changes to systems design, procurement and installation oversight.

· Coordinates systems service and testing with Branch Officers, Corporate Services and vendors. Advises senior management on security system requirements and costs.

· Responds to branch robberies and other security incidents as needed. Responds to after hours alarm calls for corporate headquarters and remote ATM sites. Prepares reports to senior management on robberies and other incidents.

· Serves as primary contact with all law enforcement agencies and networks with security officers of other financial institutions.

· Prepares reports on fraudulent activity and results for Board of Directors and Senior Management.

· Reviews cases for SAR reporting criteria, working with Operations support files SARs when appropriate to Compliance Officer for review.

· Serves as contact with bond carrier in notification of loss claims, supervises bond claim preparation and document accuracy verification and timely claim filings. Maintains contact with bond carrier on claim payments.

· Works with Retail and Operations teams to investigate occurrences of external and internal fraud to achieve loss mitigation and outcome resolution in the interests of the credit union including prosecution and loss recovery. Requires extensive contact with credit union management and staff, member victims, law enforcement, judicial system, attorneys, bond carriers and others.

· In conjunction with the SVP Operations, updates and maintains the Security Policy to ensure compliance with regulatory requirements and industry standards.

· In conjunction with the training department, develops and conducts training of new branch staff in security policy and robbery procedures and annual training for all branch employees consistent with regulatory requirements.

· Establishes and coordinates security and emergency evacuation procedures for corporate headquarters and coordinates evacuation drills.

· Participates in local and regional organizations and associations in the areas of financial institution security and fraud prevention including attendance at meetings and seminars and subscription to periodicals to maintain awareness of current trends.

· Pursues criminal charges when appropriate, serving as liaison with judicial system and representing the credit union in court proceedings.

· In conjunction with the training department, develops fraud prevention training programs for entire staff and ensures that programs are updated and effectively implemented. Maintains awareness of developments in technology that contribute to loss prevention and recovery. Issues alerts to minimize fraud risk exposure.