Get new similar jobs by email for

Senior Account Executive, Outp...

By continuing you agree to Monster's Privacy policy, Terms of use and use of cookies.

Job Summary

Moon Township, PA 15108
Job Type
Full Time
Education Level
Career Level
Experienced (Non-Manager)

Commensurate with Experience
Job Reference Code

Senior Account Executive, Outpatient

About the Job

Current Need

The position of Senior Account Executive has recently become available on the McKesson Pharmacy Systems Outpatient Account Management Team.  The Senior Account Executive will be responsible for customer satisfaction and retention by working with the assigned MPS customer base to develop and maintain positive customer relations.  The Senior Account Executive also coordinates with various functional areas across McKesson to ensure customer requests are handled appropriately and in a timely manner.

Position is located in    Moon Township, PA  (other locations will be considered)

Position Description

Key Responsibilities:

Identify and drive the strategic vision and partnership between the customer and McKesson Pharmacy Systems, ensuring alignment in expectations for outpatient pharmacy products/services and the desired outcomes.  Responsible to drive initiatives to improve customer satisfaction.  Will own the net promoter score process and results for the customer.

Establish multiple levels of relationship with the customer at both the executive and operational level.  Act as both the internal and external customer liaison, serving as the customer sponsor, including monitoring and supporting all activity through the appropriate part of our organization and escalating customer issues quickly if problems are not being addressed sufficiently. 

Create and manage execution of the account plan for existing accounts, including existing contract details and opportunities for further account development. 

Well versed in developing and supporting the relationship between McKesson Pharmacy Systems and the customer at multiple levels, assisting the customer in maximizing the various McKesson Pharmacy System products they currently use, and working with the customer to identify areas of need where additional products and modules may enhance attainment of their business goals.

The Senior Account Executive will demonstrate an understanding of the industry drivers and trends that are impacting our strategic customers and driving their business.

Lead and participate in regular business reviews with the customer. 

Work closely with Product Management to assist in prioritizingkey customer enhancements and defect resolution.

Proactively communicate with customers for upcoming events and follow-up post events including system maintenance and release deployments

Minimum Requirements

5+ years of Account Management experience in a healthcare environment required or equivalent experience. 

Critical Skills

  • Strong negotiation, conflict management & customer service skills.  Ability to manage complex tasks and multiple projects.

  •  Excellent interpersonal/relationship building skills. 

  • Strong analytic skills, attention to detail and organizational skills are required.

  • Customer implementation and project management experience required.  Previous pharmacy experience required

  • Ability to travel up to 50%;  travel will vary depending on customer project demands.

Additional Knowledge & Skills

  • Effective experience presenting and interacting with hospital executives. 

  • Thorough understanding of McKesson product offerings and product integration strategies.  Detailed knowledge of healthcare industry.  EnterpriseRx knowledge preferred.

  • *May require non-standard working hours to support customer events during off-hours*


4-year degree in business or healthcare management related field or equivalent experience

Physical Requirements

General Office Demands

Benefits & Company Statement

We believe you should be rewarded for the important work you do. For that reason, you'll receive a competitive compensation and benefits package when you join our team.

It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters. Every single McKesson employee contributes to our mission - whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. By connecting and improving the business of healthcare, we're helping to ensure that millions of patients get the treatment they need. And by choosing a career with McKesson Pharmacy Systems & Automation, you'll join a team of passionate people working together to improve lives and advance healthcare.

At McKesson, we believe we can empower healthcare. And it all starts with you.

Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

McKesson is an equal opportunity and affirmative action employer - minorities/females/veterans/persons with disabilities.

Agency Statement

No agencies please.

The material contained herein is provided for informational purpose only. All open jobs offered by McKesson Corp. on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance.
The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the completeness of information contained on this site or in any referenced links. While McKesson Corp. attempts to update this site on a timely basis, the information is effective only as of the time and date of posting.

By providing your application to McKesson Corp. you hereby consent to McKesson Corp. obtaining personal information regarding you that is related to the position applied for. You also consent to McKesson Corp. transferring your application details to our recruitment partners for their review and assistance. You also consent to McKesson Corp. keeping your application on file for 6 years. McKesson Corp. is an equal opportunity employer. The information on this site is for information purpose only and is not intended to be relied upon with legal consequence.


Job Tools

  • Follow Company
    Your information may be shared with the company.
  • Following Company
  • Print
  • Share
  • Report this job