JDA^® Software Group, Inc. (NASDAQ: JDAS) is the world's leading supply chain solutions provider, helping companies optimize operations, accelerate growth and improve profitability.

Founded in 1985, JDA is headquartered in Scottsdale, Arizona. With 26 offices in major cities throughout North America, South America, Europe, Asia, India and Australia, JDA employs over 1,700 of the industry’s most experienced supply and demand chain experts to develop, deliver and support its solutions.

JDA is the global leader in helping more than 5,800 retailers, manufacturers; wholesaler-distributors and services industry customers in 60 countries achieve real demand chain results through deep domain expertise and innovative solutions. By capitalizing on its industry-leading position and financial strength, JDA commits significant resources to advancing its suite of vertically-focused supply and demand chain solutions. JDA’s solutions enable high-performance business process optimization and execution to achieve one synchronized view of demand, from raw materials acquisition, through manufacturing and replenishment, to end-consumer products at the shelf.

Over the past several years, JDA has been active in making acquisitions and continuing to grow. In 2000, JDA initiated a strategic plan and launched a period of aggressive acquisition activity during which JDA successfully finalized and assimilated eight acquisitions, to leverage the strong heritage and knowledge capital of market leaders including Manugistics, E3, Intactix and Arthur.

JDA has set a target of growing its business to well over $1 billion over the next four to five years and will do this via a combination of organic growth and acquisitions. This growth will be balanced with cost control and improved efficiency across the board. JDA is run in a fiscally conservative manner and has a strong balance sheet. 

JDA is looking to hire individuals who share our commitment to our customers and fellow associates by embracing JDA’s Guiding Principles of being Empowered, Effective and Excellent. We proudly believe that we offer exceptional career opportunities in a professional, growth-oriented, financially sound company. This position could be located virtually anywhere within the USA.

JOB DESCRIPTION:

JDA is searching for an Account Manager for our Retail Sales vertical that has enterprise level software solutions sales experience in the retail hardlines industry to assist us in our efforts to increase and support our client base.

RESPONSIBILITIES:  

• Develops customer account strategies and tactical penetration plans.
• Develops new customer relationships.
• Develops compelling value propositions based on ROI cost/benefit analysis.
• Executes against the major steps of the sales process:
•  Find new business opportunities
• Qualify new opportunities, and
• Close new business.
•  Serves as a focal point for customer services issue escalation.
• Manages closure on customer support issue.
• Sells against annual revenue targets for software licenses and services.
• Maintains high levels of customer satisfaction and loyalty with customers.
• Manages to detail regarding the customer account contact management information through the entire sales lifecycle process 

SKILLS/KNOWLEDGE REQUIRED:

• Experience and success in selling high value, long lead time enterprise solutions software ($500K and above and 6 months in duration for individual transactions).
• Experience and success selling implementation consulting services ($200K and above).
• Proven sales quota attainment track record ($3M annual quota achievement and above).
• Proven new business development skills.
• Outstanding presentation, facilitation, communication and negotiation skills.
• Outstanding customer-focused Account Management skills.
• Demonstrated sales track record with Tier 1 and Tier 2 Retailers (8-10 years experience and above) is preferred.
• Knowledge and understanding of Retail industry pain points and related cost drivers is preferred.
• Understanding of broad competitive solution footprints for the Retail information systems marketplace is preferred.
• Demonstrated relationships with Retail Industry system integrators.
• High comfort level and presence with senior Retail executives.
• Extensive travel required.
• Bachelor’s degree or equivalent work experience required 

HOW TO APPLY:

• Go to: www.jda.com/company/careers-na.html
• Select “View all JDA North America jobs”. (This opens up a new page, so please disable any pop-up blockers.)
• Select “ Sales”, apply to the posted “ Sr. Account Manager (500478)” job posting. 

Find out what it is like to succeed with a dynamic high-performance company that offers benefits starting on your first day and 3 weeks vacation annually. Apply by clicking below or visit our website at www.jda.com. EOE/AAP

JDA is proving that more sustainable and eco-friendly business practices can coexist with business growth. To accomplish this, JDA has introduced a number of initiatives and programs to go beyond the traditional Reduce, Reuse and Recycle. We encourage everyone to make difference by taking action and working together globally for the environment.