Analyzes complex business problems to be solved with automated systems. Provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. Configures system settings and options; plans and executes unit, integration and acceptance testing; and creates specifications for systems to meet business requirements. Designs details of automated systems. May provide consultation to users in the area of automated systems. May lead cross-functional linked teams to address business or systems issues. Note: May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions. May include company-wide, web-enabled solutions.
KNOWLEDGE: Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Some barriers to entry exist at this level (e.g., dept/peer review). Level at which career may plateau.
JOB COMPLEXITY: Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise.
SUPERVISION: Determines methods and procedures on new assignments
EXPERIENCE: Typically requires a minimum of 8 years of related experience. At this level, post-graduate coursework may be desirable.
CORE COMPETENCIES
Background \ Experience
Financial institution experience (Bank, Credit Union)
College degree required, post graduate desirable.
Minimum 5 years Business Analyst Experience.
Experience working with web based technologies preferably in the financial domain.
Ability to work independently as well as in a team environment
PROJECT RELATED COMPETENCIES
Analysis and Solution Definition
Quickly understands the business requirements, business issues and data challenges of client's organization and industry.
Identifies client organization's strengths and weaknesses and suggests areas of improvement.
Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution.
Develops functional specifications and system design specifications for client engagements.
Technical Recommendation and Testing
Works closely with QA resources in testing efforts.
Ensures issues are identified, tracked, reported on in a timely manner.
Works with client personnel to identify required changes.
Communicates needed changes to development team.
Ability to train the client on overall solution.
Problem Solving
Identifies critical issues with ease.
Exhibits confidence and an extensive knowledge of industry practices when solving business problems.
Pushes creative thinking beyond the boundaries of existing industry practices and client mindsets.
PROFESSIONAL QUALITIES
Leadership
Generates enthusiasm among team members.
Proactively seeks opportunities to serve in leadership roles.
Challenges others to develop as leaders while serving as a role model.
Manages the process of innovative change.
Teamwork
Facilitates effective team interaction.
Acknowledges and appreciates each team member's contributions.
Client Management
Develops relationships with client personnel that foster client ties.
Communicates effectively with clients to identify needs and evaluate alternative business solutions with project management.
Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
Manages client expectations effectively.
ORGANIZATIONAL RESPONSIBILITIES
Innovator Development
Mentors those with less experience through informal channels.
Seeks and participates in development opportunities above and beyond training required by us.
Trains other innovators through both formal and informal training programs.
Internal Operations
Suggests areas for improvement in internal processes along with possible solutions.
Leads internal teams/task forces.
Additional Job Information:
S1 Corporation (Nasdaq: SONE) delivers customer interaction software for financial and payment services. Worldwide, more than 3,000 customers use S1 software solutions, which comprise applications that address virtually every market segment and every delivery channel. Community banks, regional banks, national banks, credit unions, retailers, telcos, and processors all rely on the banking and payments software delivered under three brand names: Postilion, S1 Enterprise and FSB Solutions.
S1 Corporation