Senior Business Analyst - BPM
The Senior Business Analyst (SBA) is responsible for conducting feasibility studies, documenting and analyzing business requirements and documenting and analyzing complex business processes across the enterprise to introduce process and quality improvements. The SBA is responsible for collecting mapping, measuring, analyzing and evaluating cross-functional business and technical processes. The SBA is responsible for presenting the data and results using clear, concise, grammatically-correct written and verbal communications to multiple levels of staff and stakeholders across the enterprise.
The SBA must be capable of managing multiple, interrelated process improvement channels simultaneously which will require the ability to gain a high level understanding of the organization's business systems in a short timeframe. Responsibilities will focus is on process analysis, change management, process re-engineering, system engineering, business requirements, and functional/technical system requirements. The SBA will develop innovative, transformational process improvements by working with stakeholders and will effectively communicate these proposed changes to impacted business units, team members and other stakeholders. The SBA will develop, recommend and facilitate quality improvements.
The SBA must be capable of working independently with minimal supervision and oversight. The SBA will be required to work independently in the execution of BPM methodology and communicate approaches and strategies with management both on a project level and for overall enterprise change management.
The SBA will have demonstrated, successful BPM experiences in working in complex organizations and across diverse lines of business within those organizations. The ideal candidate will be Six Sigma certified (Black Belt preferred) and have a working knowledge of ESRI geographic information system (GIS) technology, Microsoft Sharepoint, Visio, iGrafx (business process analysis tool), routing and logistic solutions, street addressing and real property mapping in a local government environment.
Candidates will be required to provide and explain examples of actual work products. At a minimum, the following types of documents are required:
· Business Process Maps, documenting both current and future states of process(es) that intersects multiple lines of business
· BPM Project Charter
· Project Plan
· Business Requirements documentation
· Measurement Tools
· Data analytics, including actual analysis of data collected using Measurement Tools
· Return on investment (ROI) documentation
· Examples of written communications, including presentation materials, reports and briefings
Must Have Requirements
College Degree Required.
Six Sigma Certification Required
Notes about position:
This position is a 12 month contract with potential for extenstion. This role has high visability and requires someone with excellent written and communication skills.