Senior Consultant, User Experience
Who will this role appeal to?
Are you an experienced consultant…
- Who enjoys employing all aspects of the user experience – from telling the user’s story, to architecting the design to assessing adoption in post-launch?
- Who wants to work for a company whose marketplace differentiator is it’s emphasis on the user experience from strategy through implementation?
- Whose in-depth experience, knowledge and skills in user experience will create powerful, customized solutions for the Global 1000?
- That is committed to designing and developing innovative, effective solutions for complex business problems at the intersection of people, process and technology?
- Who excels when working in a collaborative team environment, consulting with world-class organizations, and helping to lead the UX industry by being the best?
Then you have come to the right place, the “logical” place for your best career move!
Scope of the position
- This position will carry out user research and perform user analysis to create solution design, deployment, adoption planning and assessment.
- In preparing for this role, the candidate will have worked as a consultant for a minimum of five years within corporate environments.
- The role requires you to engage in projects are large, complex B2E applications and solutions and the user experience value proposition.
- The position reports to the Director, User Experience from a discipline perspective and the Project Manager from an engagement perspective.
Job Requirements
Technical Requirements:
- Apply focused user research, modeling and assessment techniques to discover and analyze business and user requirements.
- Use iterative design techniques to translate findings into a solid solution model, information architecture, and design.
- Plan and execute a range of user assessment methods and tools including contextual inquiries, iterative design based on user feedback, heuristic analysis, and participatory design exercises.
- Design and test low and high fidelity technology solution prototypes.
- Plan and execute assessment strategies to measure solution adoption in the form of desired behavioral and attitudinal outcomes: scenario analysis and survey design.
- Consult with clients, team members, stakeholders and internal leadership.
- Continuously improve on user experience methods, tools, intellectual capital and reusable assets that improve our methodology and sustain our competitive advantage.
Consulting Requirements:
§ Assume responsibility, accountability.
§ Think critically and creatively.
§ Have exceptional communication skills; presentation, facilitation, oral, written, listening and conflict resolution.
§ Organize and lead teams in accordance with established project initiatives and is able to quickly evaluate alternatives.
§ Exhibit project leadership that effects influence with clients, team members, stakeholders and LDS leadership for successful outcomes.
Education
Minimum - B.S. degree in Human-Computer Interaction.
Masters degree preferred in Human-Computer Interaction, behavioral and social sciences, interaction design, or related field.
Location
Florham Park, NJ
Travel
Travel to client sites expected (approx. 30%), trade shows and sales prospects as needed.
