Senior Customer Information Management Analyst

CA-Salinas

Make the Right Move and join a winning team! Build your career with us. HSBC - North America is a part of HSBC Group, one of the largest banking and financial service organizations in the world. Our domestic strength and extensive global network provides our employees with the best of both worlds - the friendliness of a local organization and the resources of a worldwide network - for diverse experiences and challenging career opportunities.
 
Design, develop and maintain data and processes of a more moderately complex nature to support the tactical and analytical needs of the assigned unit. Employ several programming languages of different utility to access information systems (Data Warehouses, data marts, raw data source files, etc.) to provide information support to assigned unit. Work independently with management and key end-users to understand and obtain information requirements. Perform application programming on the more difficult projects. Perform complex analytical tasks relevant to department needs.Meet with the end-users or clients of the business unit to define objectives and requirements. Translate into a format that allows technical solutions to be developed and implemented. Make recommendations when ascertaining the type of information to be extracted. Reach consensus on specifications and moves to execution.Translate business objectives into criteria and logical specifications. Program and develop code to generate end deliverables.Develop, test and write moderate to highly complex application programs, queries or profiles according to specifications. Modify existing programs to meet the needs of end-user or client.Identify system performance issues on moderately complex queries. Assist in redeveloping queries to perform in a more efficient manner.
 
Develop cost effective code in the completion of assigned projects.Maintain generated programs, queries and profiles to ensure organizational computer and informational resources are leveraged in an efficient manner.Make recommendations to help evolve and improve the information infrastructure. Develop SAS data marts and stages data for use throughout the organization. Gather business requirements, code, test, debug, creates documentation and implement solutions. Develop and produce standard reports and files and delivers according to specification.Design, develop and maintain databases and data marts as needed for MIS, end user computing and statistical modeling. Ensure all databases and data marts are accurate, documented and accessible. Ascertain, recommend and implement methods of improving efficiencies in database design, programming tools and coding methodologies for business analysts and the department.Complete other responsibilities, as assigned.Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues.Promote an environment that supports diversity and reflects the HSBC brand.Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
 
Basic qualifications:
 

Bachelor’s degree, or equivalent, in Computer Science, Mathematics, Statistics, or related field
Advanced degree preferred
A minimum of five years proven experience in a computing or information science oriented areas
Proficiency with personal computers and programming in SAS, Easytrieve, COBOL, SQL, PEARL, or JAVA
Strong communication, analytical, organizational, interpersonal skills are required
Ability to independently assume responsibility and complete tasks

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Benefits:

HSBC is a pay for performance company with policies and programs designed to ensure all employees receive fair and equitable compensation based on performance. Our compensation program is designed to attract, motivate, develop and retain the very best people. We are proud of our comprehensive flexible benefit program. Our program allows our employees to select the features that make the most sense for their individual and/or dependent(s) needs. Our benefit features include, but are not limited to; medical, prescription drug, dental, vision, life insurance, short and long term disability, retirement plans, stock option purchase plan, and a competitive time off program.

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