Senior Geek Squad Counter Intelligence Agent

JOB OVERVIEW
Job Location: Fairfax, VA 22033
Job Category: Sales/Retail/Business Development
Ref ID: 110309 0535a
 
Company: Geek Squad In-Store & USO 6.0

JOB DESCRIPTION
Geek Squad 24-Hour Computer Support Task Force®
Serving the Public, Policing Technology and Protecting the World

Geek Squad 24 Hour Computer Support Task Force is comprised of an elite tactical unit of highly trained Agents who focus solely on computer and network support.


Geek Squad Counter Intelligence Agent



Responsibilities:



  • The Geek Squad Senior Counter Intelligence Agent supports the achievement of overall organization, store sales and customer retention goals by assisting in the development, direction and mentoring of Counter Intelligence Agents.

  • Works together with the Best Buy Mobile Stand Alone Store Manager supporting and implementing targeted customer service, customer retention and sales techniques and incorporates the SOLVE CARE process.

  • Contributes to delivery of optimal customer service by assisting the Best Buy Mobile Stand Alone Store Manager in the recruiting, training, scheduling and retention of customer-focused part-time Agents.

  • Personifies and upholds the Geek Squad service standards and brand.




Qualifications

Basic Requirements:



  • High School Diploma or equivalent

  • 4+ years prior work experience in diagnosing and repairing PCs or consumer electronics

  • 1+ years prior supervisory or leadership experience





To be considered for this position please complete an online application. To begin the application follow the

link at the bottom of this page.



(Please allow 15-30 minutes to complete application)





Our goal is to create a unique client experience, one that offers our services and solutions when and where they want them. Our Geek Squad Agents will ward off computer disasters, both small and large.

Our most important asset is our people. We place a high value on learning and growth, and we encourage our employees to excel in their fields. We offer a rich array of benefits that help contribute to balanced lives, general well-being, and supportive personal and professional relationships. We also offer competitive pay, employee discounts, and excellent career opportunities.

APPLY NOW!

Equal Opportunity/Affirmative Action Employer
© 2006 Geek Squad®

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