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Senior Identity Management Eng...


Job Summary

Johnson Controls
Milwaukee, WI
Other/Not Classified
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code

Senior Identity Management Engineer

About the Job

Identity Management Engineer


What you
will love about Johnson Controls:

We’ve been dedicated to protecting the
environment since our invention of the electric thermostat in 1885, which
provided a fundamental shift in the energy efficiency of buildings. Now, all
over the world, our products and services empower customers and communities to
consume less energy and conserve resources.

  • Global,
    innovative, industry leader

  • #70 on
    Fortune’s most admired companies list

  • Embraces

  • Growth
    opportunities abound

  • Fast
    paced, evolving company, always learning, always adapting

  • Great
    benefits; including Healthcare related wellness discounts,  great 401k match, company funded
    retirement program, vacation, sick time, floating holidays and national



What you will do

for the service design, build and documentation all key elements of Johnson
Controls Active Directory and Identity Management infrastructure.    Ongoing operations are then transitioned
from the Engineering team to the Service Operations teams who perform Level 1
and Level 2 support.

Senior Identity Management
Engineer is responsible for the efficient and effective transition from the
Build cycle to the Operations cycle which includes documentation, education and
ongoing Level 3 support.

Primary technologies include
but are not limited:

Active Directory (AD),
Active Directory
Lightweight Directory Services (AD LDS), Dynamic Host Configuration Protocol (DHCP),
Domain Name System (DNS), Active Directory Certificate Services (AD CS), Active
Directory Group Policy Objects (GPO), Network Policy Server (NPS)


Additional technologies that
are not required but beneficial:

CA Siteminder, CA Identity
Minder, the Johnson Controls Enterprise Directory, Microsoft Identity Lifecycle
Manager (ILM), Forefront Identity Manager (FIM), Centrify, Quest Compliance
Suite, Men and Mice


Additional responsibilities

Level 3 support, capacity
planning, and problem management, change management, bandwidth and connectivity
planning, server planning, storage planning, reporting, budgeting and planning
for identity management related initiatives.



How you will do it

  • Follow the Engineering process,
    which includes Service Design, Build and Transition of all new
    initiatives, with phase gates reviews presented to all stakeholders during
    the process.

  • Maintains an understanding of all
    current and emerging identity management technologies, open system
    standards, management technologies as they relate to the support of
    Johnson Controls collaboration infrastructure.

  • Provide leadership and act as a
    senior level mentor and provide support to technical personnel for any/all
    issues regarding service design, implementation, education and support of
    Identity Management infrastructure and availability.

  • Stays current on regional
    application and infrastructure projects to maintain effective availability
    and global consistency amongst regional infrastructure, integration and

  • Acts as liaison between Johnson
    Controls architecture team, service operations team and vendors to provide
    transparency on future projects, activities, business requirements and
    technical concerns of initiated projects.

  • Help define implementation roadmaps,
    support requirements and management infrastructure.

  • Ensures that third party solutions follow
    all Johnson Controls standards.

  • Provides senior management and
    general staff with accurate and complete status information.

  • Sponsors, orchestrates and
    implements technology pilots in order to evaluate emerging technologies
    and their applicability in support of Johnson Controls business
    requirements and strategic goals.

  • Acts as an internal consultant to
    BU’s and Infrastructure I/T.

  • Adheres to all current Change and
    Problem management policies and procedures.

What we look for

  • Bachelor’s degree or related experience in Computer Science,
    Engineering or related discipline.

  • Strong experience with MS Visio, PowerPoint, MS Word and MS Excel.

  • Minimum 5+ years of experience, designing, implementing and
    production support of large-scale, global LAN/WAN Active Directory environments
    supporting over 75,000 users and globally diversified application
    authentication requirements.

  • Professional certification in support of Microsoft, IBM,
    Siteminder and other technologies is desired.

  • Knowledge or familiarity with ITIL processes and methods. ITIL
    Foundations certification preferred.

  • Strong project management skills and global experience.

  • Strong technical and non-technical communication skills.

  • Ability to establish and maintain high levels of client trust and

  • A proven track record of driving the delivery of large, complex messaging
    and collaboration projects

  • A broad range of knowledge desired, including experience with:

    • Active Directory

    • DNS, DHCP, NPS

    • IP Networks

    • Application Integration

    • Security and compliance

    • LDAP, Kerberos




Who we are

At Johnson Controls, we’re
shaping the future to create a world that’s safe, comfortable and sustainable.
Our global team creates innovative, integrated solutions to make cities more
connected, buildings more intelligent and vehicles more efficient. We are
passionate about improving the way the world lives, works and plays. The future
requires bold ideas, an entrepreneurial mind-set and collaboration across
boundaries. You need a career focused on tomorrow. Tomorrow needs you.

Johnson Controls is an equal employment
opportunity and affirmative action employer and all qualified applicants will
receive consideration for employment without regard to race, color, religion,
sex, national origin, age, protected veteran status, status as a qualified
individual with a disability, or any other characteristic protected by law. For
more information, please view EEO is the Law. If you are an individual with a
disability and you require an accommodation during the application process,
please visit


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