A large publicly traded company, headquartered in the northeast, is seeking to hire a Senior Network Engineer, VoIP Specialist to join their Information Systems team, located in Central VT.

Key responsibilities include:
• Providing second/third level technical support for Voice and/IP Telephony technologies to locations.
• Ability to work during regularly scheduled and unscheduled evening and weekend hours to support ongoing implementation activities and remediation projects.
• Application of analytical skills and technical knowledge to solve product and network problems of moderate to high complexity.
• Provide technology/product training and intellectual property material as required.
• Act as focal point for VoIP and network problem resolution. 
• Interact across teams and managed services teams at peer level.
• Project management for enterprise class voice designs.

Technical skills essential for this position include:
• 5+ years of VoIP network operations and deployment experience
• 5+ years working knowledge of Networking industry, products and protocols (LAN/WAN)
• 5+ years Administrator level knowledge of Microsoft Windows
• 2+ years of IP Networking experience

Additional requirements for this position include:
• Extensive experience with Cisco IPT related products, including Unified Communications, Unity, Contact Center and Voice Gateways
• Administrator level knowledge of Microsoft Windows
• Ability to communicate effectively both verbally and in writing
• Working with cross-functional team
• Ability to determine problems and deliver solutions
• Superior presentation skills
• Ability to work effectively with and provide guidance to other members of the work group.
• Previous Customer Support experience. Active Directory, Domino Desired.
• Familiar with Quality of Service (QOS) models and best practices.

Required Skills for VoIP position include Cisco Unified Communications, VOIP, Unity Voice Mail, and Contact Center. CCNA or equivilent required.

Please submit cover letter, resume and salary requirements.

Equal Opportunity Employer M/F