The Company has developed the Portable People Meter ™ (PPM™) and the PPM 360™, new technologies for media and marketing research.

Arbitron’s headquarters and its world-renowned research and engineering organizations are located in Columbia, Maryland.

We are looking for a Senior Operations Analyst, to join our Sampling team in Columbia, MD.

Responsibilities:

• Works as an integral member of an Operations planning department in a fast paced production environment. Working hours can vary based on rigid production needs.
• Responsible for a set of recurring operational tasks and accountable for meeting stringent methodological requirements and the highest customer expectations.
• Interfaces with R&D and the rest of Operations to implement new designs into production.
• Maintains and updates documented departmental procedures comprehensively and on a timely basis.
• Conducts tactical or strategic analyses to address business and customer issues.
• These analyses must be logical, clear, and succinct.
• Uses and modifies predictive models to forecast behavioral rates based on trends, external variables, and methodological changes.
• Detects, troubleshoots, and resolves data or system anomalies.
• Creates and executes prevention/detection controls to ensure data integrity of processes owned.
• Queries data from large relational databases for various analyses and/or requests, using Access, TOAD/SQL, or Business Objects.
• Designs tools (spreadsheets, macros, SQL statements, etc.) to better plan, predict and monitor sample performance at the market level.
• Helps write new software requirements and tests, as an end-user, software changes and new code.
• Serves on various interdepartmental teams seeking to implement new initiatives, raise sample rates, and work on other critical initiatives.

Requirements:

• Undergraduate degree in engineering, social science, mathematics, statistics, business, or related fields. Graduate degree preferred.
• 4+ years’ experience in at least one of the following fields: statistics, engineering, research, business analytics, or economics, preferably in operations.
• Lean Six Sigma Green Belt or Black Belt certification preferred, but not required.
• Demonstrated expertise using Excel as well as Access, Oracle or other relational database software.
• Outstanding organizational and communication (verbal and written) skills, with great attention to detail. Must be able to manage many unrelated tasks simultaneously.
• Excellent leadership skills and proven ability to work independently as well as part of a team.
• Proven ability to create a sense of urgency and motivate peers and management to solve business issues.

We believe a company is only as good as its people. Our mission is to create a diverse workplace where each individual is valued and respected.

We offer a comprehensive employment package, including competitive compensation, excellent health care plans, 401K matching, tuition assistance, stock purchase, skill development, flexible work environment and more.

Immigration Sponsorship will not be available for this position.

Send your resume to: opsjobs@arbitron.com or Fax: 410-312-8607 Arbitron Inc., Attn: OE Recruiter, 9705 Patuxent Woods Drive, Columbia, MD. 21046