Senior Programmer -  

Customer Relationship Management (CRM) and Loyalty Systems

ABOUT US

A Proud Tradition

From the moment we opened our doors on September 15, 1924, Saks Fifth Avenue has been more than a world renowned shopping emporium, more than an international fashion authority: it has been a cultural phenomenon. We are an icon of the New York City landscape that remains equally present in the hearts and minds of people all over the world. We love to help people look good and feel great! Our purpose reaches way back to the very essence of our brand: to set the standard for the most exceptional and fulfilling retail experience.

Ambassadors of Style

At Saks Fifth Avenue, a gentle manner, careful consideration of others and an ability to assess customers’ needs are an absolute necessity. Our Associates bridge the gap between strangers by approaching every customer as a potential friend. To be chosen to work at Saks is to be given an important responsibility: The fulfillment of our customers’ dreams.  In an ever-evolving world, that is our unchanging promise.

What Sets Us Apart?

Our high-performance Associates' skill, enthusiasm and commitment to making people look good and feel great.

POSITION SUMMARY:

The senior programmer position will be responsible for the following:

• Primarily responsible for the CRM and Customer Loyalty applications
• Working with business groups on requirements gathering, design, development, implementation, and on going support of various software applications
• Interfacing with third party software vendors
• Reacting quickly to production issues, ad-hoc user requests and general end user support
• Maintain system data integrity and security
• Participation in the on-call rotation

In addition, the successful applicant will be cross-trained on a variety of systems and platforms.

The ability to multi-task, along with excellent problem resolution skills are necessary.   

KEY RESPONSIBILITIES:

·         Ability to write SQL and stored procedures

·         UNIX Scripting

SKILLS REQUIRED:     

·         Teradata Customer Relationship Management system experience is a benefit

·         ValueSys Loyalty system experience is a benefit

·         Skills with extracting, transforming and loading data into Relational Database Management Systems are a benefit

·         Experience with Teradata Database Systems is a benefit

·         Microsoft .Net and Cognos experience is a benefit

·         Knowledge of batch IBM Mainframe processing is a benefit

o        JCL – Coding and Scheduling of jobs, Maintenance of existing JCL, Sorts 

o        DB2 – SQL/QMF/Package/Cobol experience

o        COBOL – Experience in coding DB2/VSAM and flat file processing

o        VSAM – Experience with IDCAMS and Cobol processing

o        TSO ISPF – Edit/Utilities 

o        Zeke – Experience a plus, but not required

·         Business Skills Required

o        Specific knowledge of retail Customer Relationship Management and Loyalty processing is a benefit, but not required

·         Other General Skills Required

o        Good verbal and written communication skills

o        Working well with others with minimal supervision

o        Excellent problem solving skills