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MediMedia USA offers some of the best-known brands in healthcare communications to both industry professionals and consumers. In addition to its leading consumer health content sources, MediMedia is the pre-eminent provider of solutions for pharmaceutical companies along their entire marketing continuum, targeting physicians, payers and patients with our content and applications. The company's attention to content quality, accuracy and ease of comprehension, as well as its experience in delivering specialized information to targeted audiences, has earned the trust and respect of healthcare organizations, pharmaceutical companies, physicians, employers and consumers throughout the country.
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Senior Siebel Developer
With over 1,400 employees in offices throughout the U.S. and in Canada, MediMedia offers some of the best-known brands in healthcare communications to both industry professionals and consumers. In addition to its leading consumer health content sources, MediMedia is the pre-eminent provider of solutions for pharmaceutical companies along their entire marketing continuum, targeting physicians, payers and patients with our content and applications.
MediMedia is a dynamic and rapidly growing company committed to providing the healthcare industry with some of the most extensive communications, educational and marketing services available. Visit our online Corporate Career Center at www.medimedia.com/careers.aspx
Permanent Position
Office-based in Yardley, PA (Philadelphia PA / Princeton NJ area)
Must be eligible to work in the US without sponsorship
No relocation provided
401k, Medical, Dental
Virtually no travel required
Must have skills:
Experience with Siebel CRM.
Experience with configuring Siebel Tools, eScript, Workflow and Assignment Manager.
Experience with EIM, EAI, Integration Objects, EBC, VBC, Business Services and Web Services.
Experience writing SQL, PL/SQL and SQL Loader.
Experience with installation and administration of Siebel servers.
Experience in estimating level of effort and complexity of requirements.
Experience with hands-on custom software development, code reviews and technical design.
Excellent oral and written communication skills.
Job Description:
CRM Sr. Developer will be responsible for working with Technical Lead/Architect, Business analysts and other developers to implement and maintain Siebel CRM solutions. Reporting to a CRM Manager, CRM Sr. Developer will play a pivotal role in the initial deployment of Siebel CRM applications for one of MediMedia's divisions. The initial focus will be on enhancing and streamlining call center and data entry activities, replacing or integrating with legacy applications, and CTI integration. Likely additional phases include other functional areas such as sales and marketing, maintenance and support, and additional deployment phases for other divisions.
Essential Responsibilities:
' Participate in requirements gathering sessions; and help develop conceptual and detail design to shape solutions.
' Adhere to best practices for standards for design, coding, and security.
' Evaluate functional requirements against the Siebel CRM out-of-the-box capabilities and look for opportunities to adapt the business needs to existing functionality. Understand the trade-offs necessary and the technical impact.
' Effectively communicate design decisions and solutions to business teams and IT Management.
' Verify design and development performed by team members and make sure they adhere to Siebel development standards and keeps implementation on upgrade path.
' Write technical specification documentation.
' Perform gap analysis and work with Project manager to plan development phase.
' Develop and test Siebel solutions (configuration, data conversions and/or integrations) to address business requirements.
' Support in System, Integration, Validation and User Acceptance test cycles. Troubleshoot and resolve issues found during test cycles.
' Work with the Project Manager to stay on schedule and in scope, raise and help resolve issues and risks, and accurately represent project status.
' Work with Project manager to help Plan and then execute deployment activities.
' Manage Siebel Servers for multiple environments.
' Support, train and guide the team members to improve their skills.
' Perform performance tuning on production Siebel application as required.
' Maintain and Support production Siebel application and work with Siebel support to resolve open issues.
' Work with DBA to resolve database related issues.
' Ensure compliance with application release management, outage management and change control processes and standards.
Qualifications/Requirements:
' Bachelor's degree in an IT related area or equivalent work experience.
' Siebel Certified Consultant.
' 5+ years' of Experience delivering quality Siebel CRM solutions.
' Experience delivering two + full life cycle implementation.
' Experience with Siebel Configuration; Business Components, Views, Applets, Roles & Responsibilities, Workflow, eScript, SmartScript.
' Experience with event driven Configuration, such as Workflow Policies and Run-time Events.
' Experience configuring VBCs and EBCs.
' Experience integrating Siebel with other applications. Exposure to EAI, EIM, integration objects, integration error handling, and integration concepts (real-time, batch, sync/async).
' Experience with web service configuration for both subscribing to external web services and exposing Siebel business layer objects as web services.
' Experience gathering and documenting business and functional requirements.
' Excellent Understanding of Siebel Development process, architecture, and data model.
' Working knowledge of db technologies and relational database concepts.
Desired:
' Experience with OBIEE (Siebel Analytics) & CTI is plus.
' Exposure to Siebel UCM or any other MDM packaged solution.
' Familiarity with core technology areas such as .Net, J2EE, Windows/Unix shell scripting, operating systems, and network administration etc.
' Familiarity with middleware technologies such as BEA, Tibco, Web Methods, or MQ Series.
' Experience with Oracle & MS SQL Server RDBMS.
' Experience with Right Fax integration with Siebel.
' Experience working in FDA regulated environment.
' Experience with Pharmaceutical business process.
' Experience with Automated Testing tools.
See Above
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