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Service Administrator Level II...


Job Summary

Johnson Controls
Santa Fe Springs, CA
Other/Not Classified
Job Type
Full Time
Career Level
Experienced (Non-Manager)
Job Reference Code

Service Administrator Level III

About the Job

What you will do:
The Service Administrator III will have excellent organizational skills allowing you to undertake full diary management. Additionally, you will be responsible for processing expenses so an outstanding attention to detail is a must. You will be responsible for communicating at Director Level with internal stakeholders and external partners on a daily basis. As such we are looking for an excellent communicator with the confidence to interact at this level, to influence decisions and to lead and impact conversations.

Taking meeting notes and presenting information will form an important part of the role so you will need be computer literate with good to advanced working knowledge of the Microsoft office suite, particularly Outlook, Excel and Power Point.

What we look for:
Provide local admin support as follows:

• Creation of Daywork quotes
• Acknowledgement of Daywork orders together with the Planning & Monitoring of these works
• Monitoring & planning of due & overdue Major & Key Account Customer Inspections
• Planning large Routine Inspections with end customer & FLM
• Compiling of specific Customer reports
• Ordering of Plant and scheduling for specific works
• Planning & scheduling of 2 engineer working
• Creation of RAMs as directed by FLM(s)
• Chasing parts & liaising with engineer & customers to plan return visit
• Chasing updates of Service Equipment Repairs, updating SMS notes + customer
• Compiling of HMP Inspections records in line with FM requirements
• Raising BS orders for sub-contractors, liaising with site/customer when they will attend
• General Admin tasks to assist FLMs in their Team meetings

Who we are:
At Johnson Controls, we’re shaping the future to create a world that’s safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you.


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