The goal of this position is to assist our customers with all of our service needs. That means building loyalty and trust, and creating an overall positive experience.

Responsibilities:

• Scheduling appointments


• Generating estimates


• Conducting post-repair follow-up


• Resolving customer complaints

Requirements:

• Excellent customer service skills


• Ability to work with little supervision


• The drive to succeed in a fast-paced, high-volume environment

Experience in the automotive industry strongly preferred.