Oklahoma's Premier RV Dealership has an immediate opening for a experienced service advisor. If you have at least 3 years experience as a rv, automotive, or boat service advisor, then we have a secure job for you. We offer a very competitive benefit package including 401K, health, dental, vision, life insurances, also paid vacation, holiday pay and more. Must have the following qualifications and be willing to work every other Saturday.

Job Purpose:
Initiates rv services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records.

Duties:
* Ascertains rv problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.

* Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.

* Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.

* Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.

* Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns.

* Maintains rv records by recording problems and corrective actions planned.

* Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.

* Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills/Qualifications:

Must have at least 3 years experience as an rv, automotive, or boat service advisor. Equipment Maintenance, Lifting, Problem Solving, Reporting Research Results, Quality Focus, Productivity, Estimating, Product Knowledge, Customer Service, Problem Solving, Safety Management