Job Summary
- Company
- Carboline Company
- Location
- Fairfield, OH
- Industries
- Manufacturing - Other
- Job Type
- Full Time
- Employee
- Years of Experience
- 2+ to 5 Years
- Education Level
- High School or equivalent
- Career Level
- Experienced (Non-Manager)
- Salary
- 30,000.00 - 35,000.00 USD /year
Service Center Administrator
About the Job
TITLE: SERVICE CENTER ADMINISTRATOR
SUMMARY: Under direct supervision of the Service Center Manager, has responsibility for the timely performance of administrative functions and customer service duties.
EDUCATION REQUIREMENTS: High School Diploma or equivalent, 3 – 5 years administrative or customer service experience. Microsoft Office.
PHYSICAL REQUIREMENTS: This position requires minimal physical activity but does require computer usage for an extended period of time – up to 8 hours in a day. No unusual environmental, lifting or exertion requirements are associated with this position.
DUTIES:
• Input of new orders into the computer system
• Answer in-coming phone calls and distribute accordingly.
• Handle customer calls including: providing directions to the Service Center, providing information regarding orders, routing calls to appropriate individuals to assure accurate information is provided.
• Assist with will-call customers.
• Coordinate and file, in an organized manner, various papers and records.
• Print various documentation such as: Bill of Ladings, Packing Slips, and PIC lists.
• Prepare Federal Express shipments and paperwork.
• Prepare and/or run various reports as requested by the Service Center Manager.
• Assist with scheduling in-bound and out-bound shipments.
• Interact and provide assistance to Customer Service, located in St. Louis.
• Back up various warehouse functions as requested which may include: picking orders, putting stock away, cycle counts, tinting, and loading trucks.
• Perform other duties as assigned
• Is knowledgeable of product use, units of measure, package codes, computer reports and computer programs.
• Maintains current reference material.
• Works closely with Service Center Manager in coordinating inventory movement, ROP’s, ROQ’s, Replenishment orders.
• Assist in timely and accurate completion of Baan transactions as requested.
• Tracks and reports monthly expense details.
• Handles special assignments as needed.
• Participate in Total Quality and ERP process.
Carboline provides and attractive benefits package and salary based on experience. To apply please visit the Career section of our website, www.carboline.com, or click on the following link: Click here to apply online
Company Tools
Contact Information
Carboline Company
