Fiserv (NASDAQ: FISV), is a Fortune 500 company and the leading global provider of financial services technology solutions, bringing information management and electronic commerce systems and services to the financial services industry. Leading services include transaction processing, outsourcing, electronic bill payment and presentment, investment management solutions, business process outsourcing (BPO), software and systems solutions. Headquartered in Brookfield, Wis., Fiserv is the leading provider of core processing solutions for U.S. banks, credit unions and thrifts.

With Fiserv, you will create and deliver the Fiserv solutions that drive client satisfaction. You can grow professionally and personally in an environment where intelligence, innovation, and leadership are valued and rewarded. Fiserv holds true to two essential principles: the client comes first, and people make the difference. Fiserv invites you to join us in building on those principles to lead our clients and our company to success. 

We are currently recruiting for a Service Center Specialist to work in our Norcross, GA. Facility.  This position may also work remotely at a Fiserv office throughout the U.S.

This position will be responsible for the following:

Responsibilities:

The Service Center Specialist will participate in all areas of customer support for PEP+ and other related modules.  They will be responsible for dealing with Banks and Financial Institutions regarding how to utilize our PEP+ applications.  The will resolve customer issues in a timely matter and track the resolution.

Skills Required:

The Service Center Specialist must have good working knowledge of PEP+/ ACH processing and the NACHA Operating Rules.  They will have deep and broad understanding of PEP+ and related modules.   Must possess bank operations knowledge, especially balancing and settlement skills.  They must have excellent customer skills, and problem solving skills.  Also the ability to understand MVS JCL and run test scenarios, MS Office Pro, and the ability to navigate server based applications

Education Required:

·         Bachelor’s degree in Business Administration and/or Information Technology.

Fiserv is an Equal Opportunity/Affirmative Action employer. For more information, please visit www.fiserv.com.