Job Summary
- Company
- Century Bank
- Location
- Brookline, MA
- Industries
- Banking
- Job Type
- Full Time
- Employee
- Years of Experience
- 1+ to 2 Years
- Education Level
- High School or equivalent
- Career Level
- Entry Level
Service Counselor - Brookline
About the Job
Century Bank is the leading independent bank in Massachusetts. Founded over 40 years ago, Century serves individuals, businesses, and institutions at 22 branches in the Greater Boston area. Our mission is to offer our customers the highest level of personalized service while providing superior products and competitive pricing. This is an exciting time to be working at Century. With more than $1.8 billion in assets, Century is profitable, well capitalized, intends to remain independent and on an expansion path. Our continued growth presents many employment opportunities, and we are committed to attract and retain a quality workforce.
Currently, we are searching for an enthusiastic individual to join the Century team.
Overview:
Provides quality customer service and sales through knowledge of Century products, policies and procedures. Ability to recognize customer’s banking needs and satisfy those needs through the selling of Century products. Assists in the daily functions of operations to the branch including teller functions.
Responsibilities:
- Produces sales which will attain or surpass branch goals.
- Processes accounts in an efficient and effective manner.
- Handles and follows up customers problems/questions.
- Maintains inventory and completes reporting on assigned General Ledger Accounts.
- Assists in daily branch operations.
- Services the ATM machine(s).
- Maintains the safe deposit box area.
- Maintains the branch’s professional climate, ensuring teamwork.
- Performs Teller duties when necessary.
- Assists Head Teller in daily functions.
- Monitors and/or ensures compliance with Federal and State laws and regulations; including but not limited to the Bank Secrecy Act and Anti Money Laundering, as well as Bank operation policies and procedures.
- Performs additional duties as requested.
Qualifications:
The qualified candidate will have excellent interpersonal skills and will be able to handle customers in an effective and efficient manner. Requirements include at least one year of branch banking experience. A high school diploma or GED is required. Century Bank is an equal opportunity employer.
Now is the time to join Century Bank. You’ll find great benefits, a congenial working environment and multiple learning opportunities.For more information on Century Bank or to apply, please visit our website at www.century-bank.com.
Century Bank is an equal opportunity employer.
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Contact Information
Century Bank
400 Mystic Avenue
Medford, MA 02155
