Company Information:
Privately owned, Crown Equipment Corporation designs, manufactures, distributes and supports material handling products that provide customers with superior value.  Crown has a network of factory direct sales and service dealers (referred to as branches) doing business as Crown Lift Trucks.  The number one brand of electric lift trucks in North America and the seventh largest material handling organization in the world, Crown is focused on providing solutions that mean improved performance for our customers. 

To learn more about us, visit us at crown.com.

Crown is currently seeking a Service Customer Care Representative for our Indianapolis, IN location. Responsibilities include:

·   Process incoming calls from both Crown customers and Service Technicians.

·   Dispatch technicians.

·   Enter technician payroll hours.

·   Process parts and service billing.

·   Create daily work orders.

·   Maintain records and files.

·   Assist other departments as needed.

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Prescription Drug Plan, Flexible Benefits Plan, 401(k) Retirement Savings Plan, Life and Disability Benefits, Paid Holidays, Paid Vacation and much more!

Requirements
High School Diploma required. Three to six months of customer care/dispatching experience preferred. Good written and verbal communication skills and customer care skills are necessary.  Accurate & efficient data entry skills required.  Must be computer savvy.  Microsoft Office and Lotus Notes experience desired. Completion of a background check, drug screen, and physical required.

APPLY AT: crown. jobs

Equal Opportunity Employer M/F/H/V