Company:
Johnson Controls, Inc

Location:
Omaha, NE 68101

Status:
Full Time, Employee

Job Category:
Project/Program Management

Service Projects Coordinator I-Omaha, NE

Johnson Controls is a world class employer where ingenuity and excellence are welcome. We are a global market leader in automotive experience, building efficiency and power solutions with over 140,000 employees in 125 countries. For over a century, Johnson Controls has been working to find new ways to improve the places where people live, work and travel, which in turn gives our employees the chance to change the world.

At Johnson Controls, you’ll be challenged to innovate and encouraged to apply your talent and knowledge in an environment that values teamwork, integrity and diversity. Join us now! Your Ingenuity is welcome! (EEO/AA Employer)

Under general direction, provides support to the Service Project Management team to ensure consistent and timely responses to customers.  Administers the project business through activities such as subcontract processing, managing project documentation, booking or cost tracking system entry, and customer invoicing.  Supports and maintains the Installation Information System (IIS).

PRINCIPAL DUTIES:

1. Enters new contracts and manages any changes to existing retrofit or PSA contracts or Labor and Material tickets in the Contract Booking System (CBS), Service Alliance and SMIS as appropriate.  Ensures proper contract information such as tax, sell price, cost estimates, customer information, etc. are accurately entered. 
   


2. Supports and maintains IIS. Downloads and distributes cost data files, enters job assignments and transfers and provides forecasting data for management.  Generates reports as requested.
   


3. Administers the subcontract process.  Assists project management by generating the subcontracts on line or using templates.  Organizes subcontractor documentation such as waivers, certificates of insurance, wrap ups, and bonding information.  Manages subcontractor invoices by releasing for payment or researching payment problems.
   


4. Manages project documentation files.  Gathers documents such as submittal documentation, customer communication, subcontracts documents, and proposals.  Completes project closeout checklists.
   


5. Produces submittal packages for use by technicians, engineers or the customer.  Gathers documents such as network flow diagrams, room schedules, project bill of materials and vendor cut sheet.
   


6. Flags contracts in CBS when certified payrolls are required.  Submits state prevailing wage documentation for contracts.
   


7. Assists management in the coordination of safety programs.  Ensures monthly toolbox training and safety reporting are completed. Works with project management to ensure employees have the proper safety equipment.
   


8. Utilizes electronic purchasing / ordering tools to enter and track project materials.  Sets up Electronic Procurement Agreements (EPA). 
   


9. Works with project management to ensure cost scheduling and re-estimates are entered into the installation system.  Enters project dates and schedules contract costs as directed. 
   


10. Creates and submits bills through the installation system or L&M through Service Alliance as directed by project management.
    


11. Researches cost miss-charges issues involving pre-entered costs, timesheet or expense reports.
    


12. Assists project management in the collection process as directed.
    


13. Acts as liaison to the Shared Service Center for the project team.
    


14. Assists the Service Project Manager or Service Branch Manager with data entry and maintaining the integrity of the local SMIS database including forecast reports, opportunity reports, opportunity reassignments, maintenance etc.  Reconciles SMIS with the contract booking system.
    


15. Assists the Service Project Manager or sales with the securing or booking process by: uploading SMIS and Presto files, booking details, following up on locking and approval status to ensure timely booking, securing contract documents with approved terms and conditions, securing required signatures and distribution and following up on documents for pre-entered and Letters of Intent.
    


16. Assists sales and the Service Project Manager in completing change order proposals and booking the related change orders within CBS, including updating SMIS as required.
    


17. Assists in the preparation of: customer proposals, letters, spreadsheets, issuance of Bid Bonds, Certificates of Insurance, Payment/Performance Bonds, Pre Qualification Questionnaires and order legal paperwork and forms to aid in finalization of contract award. 
    


18. Performs other duties as assigned.
    

Three to five years experience in the construction industry/contracting business performing similar contract and project management functions. Associates degree preferred. Ability to effectively represent JCI and communicate with customers and others at varying levels.  Demonstrated proficiency to simultaneously handle a large and diverse number of projects and issues with tact, cooperation, and persistence.  Possesses an understanding of HVAC and Facility Management System operation and exposure to cost accounting desired.   Working knowledge of PC's and packaged software (Excel, Access and MS Project).