Service Technician II
Position Summary:
Supports field activities, analyzes, processes, and maintains player terminal inventory transactions within Dynamics GP
Essential Duties and Responsibilities:
· Overall repair and maintenance of all VGT machines, servers and associated equipment.
· Cleans and performs preventive maintenance on VGT player terminals, VGT POS stations, routers, switches, and servers as needed.
· Troubleshoots, replaces and installs parts on all VGT gaming machines in accordance with gaming regulations.
· Follows all VGT and Casino policies and procedures for equipment operations and repair.
· Produces daily and weekly reports for time, mileage, inventory and makes entries daily in VGT’s maintenance tracking program.
· Performs other duties as assigned
· Follows all VGT policies and procedures as outlined in the VGT handbook.
· Associates will be required to apply for and obtain gaming license for the various tribes and casinos within and possibly outside of their home districts.
Knowledge/Skills Required:
· Minimum of one year basic electronics skills
· Ability to use and understand electronic measuring devices such as Digital Multimeters and Network Cable Testers.
· Computer skills to include, troubleshooting, component installation / repair and networking basics.
Education, Training and Experience:
· High School diploma or equivalent
· Trade school certification for PC hardware preferred
· One to two years of experience servicing computers, or gaming equipment maintenance experience.
· Basic skills in Microsoft operating systems and programs i.e. Windows XP, 2003 Server, Word, Excel, PowerPoint, Outlook, etc.
Physical Demands:
(The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
· Associates performing the duties of this position are regularly required to stand; use hands and fingers to handle or feel; reach with hands and arms;’ talk and hear.
· Associates are frequently required to walk and stoop, kneel, crouch, crawl, and drive or ride in vehicles, they are also occasionally required to sit, climb, or balance.
· Associates must be able to lift, move and control fifty (50) pounds, with the aid of dollies and tools; able to lift and move forty (40) pounds short distances without mechanical aid and frequently lift and or move ten (10) pounds.
· Specific vision abilities required by this job include close vision, depth perception, the ability to perceive differences between colors and to focus.
Benefits: Medical, Dental, Vision, Rx, 401(k) match, Life Insurance, AD&D, STD, LTD, Employee Assistance Program, Health/Dependent Care Reimbursement, Tuition Reimbursement, 9 Paid holidays and Paid Time Off.
AN EQUAL OPPORTUNITY EMPLOYER
