We are currently seeking a Sharps Service Supervisor to oversee all activities of the Service Specialists. This position manages the time schedules and collection efficiency of the Service Specialists.
Essential Duties and Responsibilities:
- Selects, trains, manages and develops an effective and efficient Services staff. Manages the time schedules and collection efficiency of the Service Specialists, ensuring the appropriate number of staff to support service needed.
Provides site supervision of Service Specialist at multiple locations throughout Arkansas and northern Louisiana.
Coordinates the delivery and pick-up of the service material w/the local transportation teams. Oversees the scheduling, dispatching, training, and performance evaluation of Service Specialist as assigned.
- Travels within assigned area to visit client sites and proactively resolve customer service questions, problems, and issues.
- Travels between customer facilities providing on-site placement and collection of Sharps Needle containers through a healthcare facility, as required for requested.
- Performs other related duties as required or requested.
Qualifications
Education and Experience:
- Education equivalent to an Associates Degree, or the equivalent in related work experience, including three or more years of supervisory experience, preferably in a hospital setting.
- Demonstrates strong communication skills and tact in providing superior service in a variety of settings and situations.
- Demonstrates knowledge of policies, practices, trends, and information affecting Bio Systems business.
- Demonstrates proficiency in Microsoft Office.
- Must possess a valid driver’s license.
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