MAIL FACILITY SHIFT SUPERVISOR - DFW
MailExpress is the leading innovator of mail services for the expedited delivery of flats, small parcels and bound printed matter. We are a fast-growth national company and have an immediate need for an experienced Shift Supervisor to join the management team in our Coppell, TX facility.
Reporting to the Operations Manager, the Shift Supervisor is responsible to train and lead a team of employees in Receiving, Data Entry, and Sorting. He/she ensures a high level of quality, efficiency, and safety in all departments and monitors compliance with performance standards and SOP’s. At times when necessary, he/she may act as working lead performing day-to-day mail processing/sorting functions as well as supervisory functions. Will assist Operations Manager in staffing and scheduling decisions. Responsibilities also include accurate and timely reporting of personnel hours, service levels, and productivity levels. Files reports/manifests for vendors including USPS, freight forwarders, and express companies. May perform other duties as necessary.
MINIMUM REQUIREMENTS
- 3+ years of relevant experience in supervisory role of a mail facility or similar environment.
- Must be flexible to work a variety of shifts including 2nd and 3rd shift hours.
- Experience with U.S. Postal Service regulations a strong plus
- Must be able to analyze information to make appropriate, timely decisions to ensure continued production.
- Must be able to work with limited supervision.
- Must have proven success in the direction of hourly employees
- Must speak, understand, read, and write English. English/Spanish bi-lingual skills a strong plus.
- Experience with mail sorting machines and automation a plus.
- Strong organizational and time management skills required.
- Must display track record of proven customer service skills and ability to resolve customer problems and ensure satisfaction.
- Strong computer aptitude must include proficiency in Windows and Microsoft Office.
- High school degree or equivalent.
- Must be able to lift up to 50 pounds.
- Must be local to the Dallas area. No relocation provided.
MailExpress is dedicated to providing an exciting team-based work environment where every employee has an opportunity to demonstrate and further develop his/her skills. Our fast-paced business requires individuals that are high-energy, results oriented, are driven to exceed expectations, possess a strong quality orientation and enjoy working in an entrepreneurial environment.
If this sounds like the kind of opportunity and the type of company you’ve been looking for and if you meet the above listed requirements, please e-mail your resume and salary history to jobs@mailexpressinc.com . Please list “Supervisor – DFW” in the subject line.
EOE M/F
MailExpress