The associate is responsible for the functions below, in addition to other duties as assigned:
· Fulfill supervisory responsibilities and other duties of store management when assigned as the person in charge.
· Provide superior customer service by assisting customers with their shopping needs, handling all customer transactions in a timely and courteous manner, and responding to customer complaints/concerns with a sense of urgency to see to their resolution.
· Merchandise plan-o-grams within seasonal departments, end caps, displays and basic inline departments according to store management direction and corporate standards.
· Control inventory by performing proper receiving and stocking standards including accurate cycle counting, and processing merchandise transfers according to procedures.
· Accountable for store cash and all other financial assets, reconciling cash register drawers, preparing deposits, and ordering changes from the bank.
· Assist with the general maintenance and appearance of the store by ensuring a safe and pleasing environment for both customers and associates. Respond to any unexpected emergencies to ensure the protection of company assets.
Supervisory Responsibilities
· This position has supervisory responsibilities when assigned as the person in charge.
Education and/or Experience
· High school diploma or general education degree (GED), plus six (6) months' of retail experience; or equivalent combination of education and experience.
The following qualities are required:
· Minimum age of 21 years old to sell alcohol and tobacco.
· Ability to pass drug test.
· Committed to providing customer service that makes both internal and external customers feel welcome, important, and appreciated.
· Ability to preserve confidentiality of information.
· Ability and willingness to move with purpose and a strong sense of urgency.
· Ability to work weekends on a regular basis.
· Ability to work day or evening hours.
· Accuracy and attention to detail.
· Ability to organize and prioritize a variety of tasks/projects.
· Ability to work within strict time frames and resolute deadlines.
The following qualities are helpful:
· Ability to work extended days on an occasional basis.
· Familiarity with industry/technical terms and processes.
· Ability to read, write, and/or speak a second language in certain geographical areas.
