Careers with momentum

From your very first day at HP, you'll notice it-we do things differently around here. You'll be challenged to lead from day one, and rewarded when you do. Because we're in over 170 countries around the world, your work will have a real impact on the lives of people everywhere. We're developing truly remarkable technologies like hardware that thinks for itself and nanotechnology applications that are years ahead of the competition. So bring your passion to HP; together there's no telling what we can achieve.

Sls Supt Mgmt Coordinator III

Job Number:  337467

HP is a leading global provider of products, technologies, solutions and services to consumers and business. The company's offerings span IT infrastructure, personal computing and access devices, global services, and imaging and printing. Our $4 billion annual R&D investment fuels the invention of products, solutions and new technologies so we can better serve customers and enter new markets. We invent, engineer and deliver technology solutions that drive business value, create social value and improve the lives of our customers.

• Responsible for providing a remarkable and memorable customer experience for Logoworks and MarketSplash design customers.
  


• Creates web page design based on feedback from customers provided by web partners (i.e. Yahoo, Yola, etc.)
  


• Approaches problems in a rational manner using sound strategies that ensure comprehensive understanding and effective resolution.
  


• Performs basic data entry per predefined processes.


• Supports day-to-day post-sales order transactions and support for customer issues; handles multiple low to moderately complex customer accounts.
  


• Works with design team to produce original concepts and revisions for customers.
  


• Helps resolve minimally to moderately complex customer issues and proactively follows-up with customers to solve problems as they arise.
  


• Resolves  issues of moderate complexity and reaches out to supply chain or factory to determine source of delay; communicates status and escalates issues to higher levels.
  


• Enters sales data in a timely and efficient manner, maintaining documentation and records.
  


• Handles several customer accounts that have low to moderate importance.
  

 
Education and Experience Required 

• Two or Four year university degree or equivalent experience.
  


• Typically 0-2 years of experience in a related field.
  

Knowledge and Skills Required 

• Good communication skills. Fluency in English and local language mastery.
  


• Some knowledge of internal processes and policies.
  


• General computing skills. Knowledge of Illustrator helpful, but not required.
  


• Good problem-solving and analytical skills.
  


• Developing teamwork skills.
  


• Developing time management skills.
  

Company:  HP
Location:  Provo, UT 84601
Status:  Full Time, Employee
Job Category:  Sales/Retail/Business Development
Occupations:  General/Other: Sales/Business Development
Career Level:  Experienced (Non-Manager)
Industry:  All



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