MicroAutomation is a leading professional services provider and systems integrator of call center technology solutions. Having over 20 years of experience, MicroAutomation has designed, developed and implemented solutions worldwide in a variety of industries. Each solution they deploy fulfills their overall mission to enhance customer experience and reduce contact center costs through best practices and the creative use of technology. Based in Centreville, VA, MicroAutomation is looking for talented personnel who can contribute to their success and growth. So come join a thriving business that is creating innovative solutions in a growing technology industry. MicroAutomation is seen as a great place to work and offers exciting opportunities for growth and excellent benefits.
For more information please go to: http://www.microautomation.com
Software Developers - Mid to Senior
Ideal candidates will have IVR/CTI/Call Center Technology experience!!!
As an Applications Developer, our successful candidate will have the following responsibilities:
* Design, write, test and document computer programs, subroutines, and scripts to meet project objectives.
* Maintain current production programs to meet the expanding needs of an application area.
* Work independently or assist a system analyst in investigating and resolving system failures in order to reduce the system downtime.
* Evaluate new or alternative data processing techniques to determine their usefulness in meeting project needs and deadlines.
* Assist other programmers in program design, testing, and debugging to improve departmental production.
* Assist in planning and implementing conversions.
* Assist in preparing and maintaining System and Application documentation.
* Experience with designing and implementing high volume mission critical productions systems.
Our ideal candidate will have the following attributes, abilities, and/or experience:
* Bachelor's Degree in Computer Science or equivalent technical experience is required
* Working and proven knowledge of XML, and Object Oriented Programming--specifically JAVA required.
* Minimum of 2 years programming experience up to 15 years with a solid understanding of web development.
* Extensive experience in all aspects of SDLC
* System Design Experience
* Proven ability to meet tight deadlines and deliverables
* Ability to take business requirements and develop solid technical solutions
* Experience with SQL required.
* Experience with Windows operating systems and Linux highly desired.
* Experience and/or knowledge of IVR, CTI, Telephony, Voice XML, CCXML, Call Center Technology is ideal!!!
Nice to have qualifications:
· Experience with client server programming
· Strong problem solving skills
· Ability to work independently
· Software integration testing experience
· Ability to communicate effectively with technical and non-technical people
· Strong development skills
· Self-starter who works well in a small team environment
· Desire to learn total solutions
To learn more about MicroAutomation and some of their great opportunities, visit the website at http://www.microautomation.com. They are committed to a diverse workforce. If you like what we have to offer, and are ready for an outstanding opportunity, please e-mail your cover letter and resume to james@excelsiorp3.com or via our website, http://www.excelsiorp3.com. MicroAutomation is an equal-opportunity employer.