Position Description

The Document Capture Specialist is responsible for designing and implementing document capture solutions for KeyMark customers. This person will handle both small and large projects, working individually or as part of a larger team.  They work closely with customer's business, technical, and project management staff – as well as KeyMark sales, technical, and project management groups – to create solutions that meet or exceed customer needs, and implement those solutions on time and within budget.

Essential Duties & Specific Responsibilities

Duties and responsibilities of the Systems Engineer/Document Management Specialist include performance of the following actions:

·         Perform requirements analysis and solution design around the Notable Solutions (NSi) suite of tools.

·         Install, configure, integrate and trouble-shoot NSi products at the customer site in Northern Virginia / DC Area.

·         Create technical documentation and provide support and training.

·         Provide day-to-day project management in support of the KeyMark Project Management Office (PMO). 

Note: The above are examples of key duties and responsibilities, and are descriptive rather than restrictive in nature. Other duties and responsibilities may be assigned.

Autonomy

The Document Capture Systems Engineer will perform his or her duties with the following level of autonomy.

Managerial or Supervisory Responsibility

None.

Responsibility for Contacts

Extensive contacts both internally and externally. Internally, the capture specialist interacts with management, team members (across multiple areas), and sales staff.  Externally, the capture specialist interacts with multiple levels of customer representatives as well as our product vendors.

Responsibility for Resources

None

Qualifications & Required Background

The requirements listed below represent the qualifications necessary to carry out the essential duties of this position.

Education & Certifications

·         Bachelor’s degree or equivalent is preferred.

·         CDIA+ certification is preferred (may be obtained after start of employment).

Experience

·         Must have at least 2 years of successful experience in consulting, development or customer support in a computer software field (Microsoft® environment).

·         Prior experience working with Notable Solutions (NSi) products will be a significant plus.

·         Prior experience with other document capture products would be a plus.

Knowledge & Technical Skills

·         Proficiency in at least one programming or scripting language.

·         Preference will be given to those having a working knowledge of NSi document capture products.

·         Preference will be given to those having a working knowledge of various multi-function devices.

Other

·         Self-motivated and able to meet deadlines.

·         Good written and verbal communication skills including.

Physical Demands

The following physical demands are representative of those the document capture specialist must meet to perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note: The physical demands listed are necessary to perform the following job duties:

·         Working at a desk and with personal computers

·         Working on multi-function devices.

·         Traveling with a laptop bag and suitcases

·         Interacting with customers and vendors on the telephone and through email.

Travel Requirements

To complete the job responsibilities and duties described previously, the Document Capture Specialist is expected to travel on business a certain percentage of working time, as indicated below.

Special Working Conditions

The Document Capture Specialist will work under a variety of conditions, ranging from traditional offices to customer sites, hotel rooms, and airports. Most work will occur at the Customer’s facilities or at KeyMark’s corporate headquarters.

Additional Information

Due to the nature of the business, after hours and weekend work is sometimes required.