Who we are:

BID2WIN Software, Inc. is a leading developer of cost estimating software for the construction industry. We’re a rapidly growing company located in Portsmouth, NH—one of the most thriving high-tech regions in the United States. We are seeking a highly competent individual to join us as an Implementation Specialist.

In this role, you will spend 75% or more of your time on the road, providing on-site software implementation for new and existing clients. When not traveling, your office hours will consist mainly of providing phone and Internet-based user support of our Windows-based software product. You'll work with clients of all ability levels, answering questions on how to use the software. The ideal candidate will have exceptional presentation and problem-solving skills, an exceptional stage presence, good phone presence, poise in challenging situations, and the energy and ambition to take ownership of each and every customer interaction.

Other responsibilities include:

• Performing onsite software installations
• Compiling customer feedback to help shape future development plans
• Actively contributing to the development of training course materials and computer-based training
• Participation in the planning and presentation of training sessions at our annual User Conference

Requirements:

• Ability to maintain a 75% travel schedule
• 4-year degree in a field suitable to the role
• Telephone support experience and/or a background in technical training or software implementation
• Excellent verbal, written, and problem-solving skills
• Strong communication and interpersonal skills that demonstrate the ability to interact effectively with a wide variety of personalities both inside and outside of the company
• Ability to understand customer concerns, to take ownership of those concerns, and to do whatever it takes to resolve those concerns

BID2WIN offers competitive benefits, including:

• Health Insurance paid 90% by company
• Employee co-pay dental plan
• 401(k)
• Paid vacation time
• Fun and energetic atmosphere
• Great location and easy access to Route 95 and other major routes

To apply for this position, submit the following via e-mail to trainer@bid2win.com

1. Cover letter, in Microsoft Word format
2. Resume, in Microsoft Word format
3. Completed questionnaire, downloaded from http://www.bid2win.com/_files/general/trainer_questionnaire.doc

BID2WIN Software, Inc. is located in historical Portsmouth, NH, an hour's drive from Boston. We are a leading developer of easy-to-use, Windows-based estimating software for the infrastructure construction industry. New England clients include Brox Industries, Tilcon Capaldi, Roads Corporation, R.S. Audley, Inc., and Pike Industries.

Please visit our Web site at: http://www.bid2win.com